Shaun Sims

Worst car buying experience. I was promised me tires on my vehicle. Got all different tires and only 2 are newish. The visor was promised to be fixed, now they have no clue what I was promised me tires on my vehicle. Got all different tires and only 2 are newish. The visor was promised to be fixed, now they have no clue what I'm talking about now that the salesman is fired, who promised these things. Vehicle started shorting out a week after I bought it. I called 4 times and was promised a callback, no one called me. I was also told the vehicle went through a very extensive inspection so I had no worries at time of purchase. Turns out it needed a new battery! So much for the "inspection"! $200 later I was told that "since we live in AZ THAT IT'S EXPECTED!!!" Now my vehicle cannot go past 80 miles per hour due to some safety feature that you can only fix with the master key, that I was told at purchase that this was the only key they had for this vehicle. Now I HAVE TO PAY FOR A KEY!! Oh and that is my fault too, "because there is no safety use that I would legally have that would ever need to go over 80 miles per hour"! Excuse me?! Also! My temp tag is expired today, because after a month they still haven't switched the registration into my name with the DMV so I still don't have my license plate!!! I haven't had the for a month and have been treated like crap since day one. No one responds, callbacks never happen. And when they do they turn the issues around on you! This company is a huge joke. Only there for a commission check! The customer means Jack sh** to them! Don't use your hard earn money on their shady used vehicles! More

Helpful 3

Report | Print

Better customer service I feel like I was sweep under the rug shouldn’t have too ask for anything ex my paperwork or having find out who and where my finance company was or when payment due and then having t rug shouldn’t have too ask for anything ex my paperwork or having find out who and where my finance company was or when payment due and then having to go to the GM to get what should already had when car was sold too me More

Helpful 1

Report | Print

Horrible worst first car buying experience EVER. They do not care about their customers & are very unprofessional. They do not care about their customers & are very unprofessional. More

Helpful 0

Report | Print

FAST PLEASANT AND EFFICIENT, always buy my vehicles from this store and the staff just gets better and better! Ask for Samantha! this store and the staff just gets better and better! Ask for Samantha! More

Helpful 0

Report | Print