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Shaun Stevens
Shaun Stevens at Gary Rome Kia

Shaun Stevens | Page 6

Finance Manager

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.8
145 Reviews
4.8

145 Reviews

Write a Review

145 Reviews of Shaun Stevens

January 12, 2025

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Employee Rating

Justin was very easy to work with and very patient. The finance manager made everything easy to understand and was very organized. More

by INDIARAKENNEY29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Martin, Steve Liptak

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Jan 13, 2025

Gary Rome Kia responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback!

January 05, 2025

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Employee Rating

The only issue was when we picked up the car the dealer prep wasn’t the best. More

by LORIBRACK88
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Telesha Williams, Steve Liptak , Justin Jackson

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Jan 06, 2025

Gary Rome Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Lori, feel free to contact us at your convenience.

December 24, 2024

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Employee Rating

My salesman was D’Angelo and he was phenomenal! I went to him twice and drove 80 miles to use him because he was so good. The finance man was also wonderful. More

by KRAFICKK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan , Dangelo Sanchez

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Dec 24, 2024

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear Dangelo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2024

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Employee Rating

great service. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Justin Martin, Brian Boglisch, Steve Liptak, Karissa Leduc, Mary Lavelli , Dangelo Sanchez, Vanessa Williams, Brianna Zemrock

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Dec 23, 2024

Gary Rome Kia responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 18, 2024

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Employee Rating

Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that More

by JONATHANASKEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Nathan, Telesha Williams, Justin Martin, Steve Liptak, Karissa Leduc, Denise Carr , Dangelo Sanchez, Vanessa Williams, Brianna Zemrock

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Dec 18, 2024

Gary Rome Kia responded

Thank you for bringing this to our attention, Jonathan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Dec 18, 2024

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but all feedback is appreciated and helps us improve. If you don't mind reaching out to Denise Carr our Customer Service Manager at 413-420-8291 or email at dcarr@garyromeautogroup.com so we can speak directly. Thank you.

December 07, 2024

Dealership Rating
Employee Rating

Excellent with no pressure. Answered all our questions and made us feel very welcomed coming all the way from NY. On the way the car we were interested in was sold so Veronica s More

by FB111MCH52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Brian Boglisch , Vanessa Williams

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Dec 09, 2024

Gary Rome Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 22, 2024

Dealership Rating
Employee Rating

Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. More

by FMILLSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Justin Martin, Brian Boglisch, Steve Liptak, Karissa Leduc, Mary Lavelli, Denise Carr , Dangelo Sanchez, Vanessa Williams

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Nov 24, 2024

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2024

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Employee Rating

It so good my car drives and everyone there is so cute with bright eyes and bushy tails lots of love :) More

by COUGHLINHILARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan , Dangelo Sanchez, Brianna Zemrock

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Nov 20, 2024

Gary Rome Kia responded

Hilary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2024

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Employee Rating

All of the staff made buying 2 cars very easy. They were all helpful and answered our questions. More

by BLAISN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Nathan , Dangelo Sanchez

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Nov 04, 2024

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

November 01, 2024

Dealership Rating
Employee Rating

Overall it was a great experience, very friendly and professional. Justin was so great and got me the car I wanted. More

by Noha Saleh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Justin Martin

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Nov 04, 2024

Gary Rome Kia responded

Noha, Thank you so much for your wonderful review! We are thrilled that Justin had the opportunity to provide you with great service. We thank you for choosing Gary Rome Kia!

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