Shawn Bechtold | Page 3

While easy to make an appointment, after I dropped my car off at 7:50 am for a less than 1/2 day recall issue and an oil change, they never called to let me know my car was ready. We showed up at 4:30 and th off at 7:50 am for a less than 1/2 day recall issue and an oil change, they never called to let me know my car was ready. We showed up at 4:30 and they were still doing an oil change. They did not seem at all prepared to help us. Then told me my Michelin tires with only 27,000 miles on them were “nearly bald”. Since we bought the vehicle new from Morrie’s Buffalo we asked to have them look into whether we had defective tires. We have received absolutely no follow up to that issue. Completely unimpressed by this service. Not trustworthy advice. More

Report | Print

The staff is always professional and the service work is completed in a timely manner. completed in a timely manner. More

Report | Print

This was a recall fix. I was impressed with the friendly and helpful attitude. The work was done when I was told it would be done. The car even got a wash! Yay! I was impressed with the friendly and helpful attitude. The work was done when I was told it would be done. The car even got a wash! Yay! More

Report | Print

They have always treated me well and taken good care of my car. Very happy! my car. Very happy! More

Report | Print

The service was excellent. Pick up and drop off was extremely convenient. I really appreciated Shawn communication and assistance. Thank you. Pick up and drop off was extremely convenient. I really appreciated Shawn communication and assistance. Thank you. More

Report | Print

Dealership is very clean and organized. Staff is very knowledgeable in all areas of the departments. Staff is very knowledgeable in all areas of the departments. More

Report | Print

I have been having morries Buffalo ford service my trucks for the past 10 years. I’m not sure what has impressed me more. The service or the customer service. Sean, the service manager bent over backwards to for the past 10 years. I’m not sure what has impressed me more. The service or the customer service. Sean, the service manager bent over backwards to get my truck in for recall service. Sean personally came and picked my truck up and dropped it off to accommodate my schedule. I would recommend them 10/10 times. More

Report | Print

Nice kid, knew what he was doing, and he cared what he was doing, great service was doing, great service More

Report | Print

Friendly and caring, very professional, it was just an overall good experience! Will definitely bring our vehicle back here. overall good experience! Will definitely bring our vehicle back here. More

Report | Print

People behind counter were friendly, knowledgeable, and helpful. Service went fairly quick. Was not happy about the carwash being shut down though. helpful. Service went fairly quick. Was not happy about the carwash being shut down though. More

Report | Print