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Shawn Bertrand
82 Reviews
I was born on a small island called Mauritius, and I want to show others that anything is possible with faith and perseverance. I want to help all my customers accomplish their goals and drive home in the car of their dreams. Your happiness is my desire, and with a quick text or call I'll show you guys how easy it is to do business with me. Instagram: @Shawnsoldthewhip Email: Sbertrand@mymetrohonda.com
Read moreDealership Experience
5 yrs, 2 mos
Industry Experience
5 yrs, 2 mos
Creole82 Reviews
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82 Reviews of Shawn Bertrand
March 10, 2026
Fraud Alert! They act helpful and friendly until the moment the car is sold. After that, the service quality drops to negative. I was basically pushed into They act helpful and friendly until the moment the car is sold. After that, the service quality drops to negative. I was basically pushed into buying an extended warranty on a used car, with the classic line: “You can always cancel it later if you want.” That turned out to be complete xx. I bought the car in April 2025. In May 2025, I physically went to their office and filled out the cancellation form. It’s now March 2026, and the cancellation still hasn’t been processed. No refund. Nothing. Try calling Delio Coutinho, their Director of Finance (or rather the Director of Scam). Always “in meetings,” never actually gets anything done. Then there’s Shawn Bertrand, who claimed the cancellation should have gone through for months. It didn’t. At all. The rest of the employees are shady too, but at least they don’t seem to be outright lying, more like covering for their greedy lazy managers. At this point, it just feels intentional. Months of delays, zero accountability, and constant runarounds. If this isn’t deliberate stalling, it’s incompetence at a level that shouldn’t exist in a dealership. Fun Fact: Most positive reviews are fake. They bought the 5-star ratings. More
by Sagar Shenoy
Other Employees Tagged: Sam Jabbar , Delio Coutinho
February 27, 2026
I had a great experience purchasing my new car at Metro Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and pressure-free, and answered all my questions clearly. Meena in finance was also fantastic to work with. She explained every step of the paperwork and financing in detail, made the process transparent, and helped everything move efficiently. I really appreciated how straightforward and respectful she was. Overall, the team made the buying experience easy and positive. I’m very happy with my purchase and would definitely recommend working with Genaro and Meena if you’re buying a car here. More
by Tao yang
Verified CustomerOther Employees Tagged: Jason Brown, Raychiel Lopez, Cairo Lopez, Genaro Velez, Jesse Moat, Danny Evangelista, JOE WALKER
February 03, 2026
James was very nice and help us to get a better price for the car we wanted. the car we wanted. More
by EDDYROSESARA
Other Employees Tagged: Jason Brown, Raychiel Lopez, Cairo Lopez, Genaro Velez, Jesse Moat, Danny Evangelista, JOE WALKER
November 14, 2025
Shawn did a really nice job guiding me through the car leasing process. Looking forward to my next deal at Metro Honda. leasing process. Looking forward to my next deal at Metro Honda. More
by ROBOJR1964
Other Employees Tagged: Jason Brown, Genaro Velez
September 10, 2025
I dont recall a Jason Brown, however Shawn did pretty well. I was expecting to work with the salesperson that I had been in contact with for over a week. I understand work habit, routine and operating well. I was expecting to work with the salesperson that I had been in contact with for over a week. I understand work habit, routine and operating procedures take president, however some customers need a little more disclosure than others and Im am grateful that Metro Honda has a diverse team of knowledgeable individual. More
by ATUAJIMMY88
Other Employees Tagged: Jason Brown , There was a James, and a Chris.
September 03, 2025
Shawn and Mr Brown was very nice and patient, with me. Mr Brown helped me be extra happy and pleased, with this second Car and I greatly appreciated him. Shawn I appreciated him greatly also because he st Mr Brown helped me be extra happy and pleased, with this second Car and I greatly appreciated him. Shawn I appreciated him greatly also because he started this wonderful Journey. That you so much to both Men’s for being respectful and patient. More
by AVAFRAZER1@yahoo.com
Other Employees Tagged: Jason Brown
July 13, 2025
The best scammers I've seen tell you that the car comes certified in Reliable. They sell you a $3,500 warranty without telling you anything. A $22,000 car. I'll end up paying $43,000. It had a small dent i certified in Reliable. They sell you a $3,500 warranty without telling you anything. A $22,000 car. I'll end up paying $43,000. It had a small dent in the front window and they didn't want to replace it. More
by EDDYDM8691
Other Employees Tagged: Riverside Partners, Sam Jabbar, Jason Brown, Genaro Velez, Danny Evangelista, JOE WALKER , David Bivins
June 25, 2025
I would highly recommend anyone to go to metro Honda they are the best there . They are the most nicely people and very helpful that you will ever meet . are the best there . They are the most nicely people and very helpful that you will ever meet . More
by MICHALKOWSKIJ
Other Employees Tagged: Jason Brown, Genaro Velez , David Bivins
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