Shawn Kennedy | Page 5

I bought a 2007 nismo 350z in 2011. I asked the salesman I bought a 2007 nismo 350z in 2011. I asked the salesman if it had any problems or body cosmetic damage or frame damage, due to any collision in the I bought a 2007 nismo 350z in 2011. I asked the salesman if it had any problems or body cosmetic damage or frame damage, due to any collision in the past and he gladly denied. When I bought the car, that same day later I noticed that two of my guages were not lighting up.so I went back to the baker nissan north n told the service advisor, they had some politics ocurring at the time between service and the pre-owned sales department. And they took me to the sales person who sold me the car to handle the problem. Then the salesman said that, the part is under preowned warranty but the service tech denied and wanted me to pay full amount for both part and repairs. Then the sales and the service department told me they need to switch it to my name, now after tat was done and I paid $1500 to purchase the preowned warranty, the service manager and the preowned sales manager told me that the warranty coverage is in effect 90 days later, so they subtracted and refunded me $1000 out of the retail MSRP that I paid for the preowned 350z nismo. And even after I returned 90 days later, they diagnosed the problem and told me that their some wiring harness issue due to the after market stereo, which I never installed, they cant fix that problem and to this day two of my nismo Z guages do not light up. Ever since that the car was in and out of the Baker Nissan shop for repairs for different things each time. So few months later I got the car evaluated for resale at Carmax, and their expert apraiser documented that the car was in a front end collision, because the cars hood, left fender and front bumper have been repainted, not only that the cars frame was bent and damaged as well. And at the time of purchase the salesman was shady about providing me the Carfax report but he did provide me and it was clear of accidents. Ever since I owned the car the service supervisor Larry helped me with watever he could. He even wrote emails to the owner or his son Brad Baker, but he never reponded and never offerd to help or an alternative, the car's price according to the problems it had, was way too high. The car had numerous electrical and mechanical issues yet to this day. I am still paying notes on it. I can't get rid of it because of its body and frame damage visibility. I purchsed and installed after market low profile wheels and recommended expensive Z rated tires. I had those wheels and tires since 4months, even though after I installed them, I got wheel alignment done at Baker north, where I bought the car and all my repairs done always, the service guy cant figure out the problem why the cars making a rumbling not balanced sound from front tires. James powell is a great service advisor, but obviously he is inexperienced in advising still after all these years. He plainly told me to change my wheels n tires, because his tech can't figure out the problem. More

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Great sales representative!!! All about making the customer happy! He is patient and very helpful towards the people he assists. He is willing to go above and beyond to make his sales. customer happy! He is patient and very helpful towards the people he assists. He is willing to go above and beyond to make his sales. More

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WOW!!! what a exceptional experience. I brought my murano in for service due to a subtle roaring noise in the rear end. The problem was cupped tires and not warranted by the manufacturer, however, th murano in for service due to a subtle roaring noise in the rear end. The problem was cupped tires and not warranted by the manufacturer, however, the management approved two new tires and a four wheel alignment at their expense. First class people at a first class dealership. More

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Had a very good experience had my questions answer about my new vehicle which is a BMW 325i will was very attentive and I'm glad he had the time to spare to help me out very well satisfied with all his help my new vehicle which is a BMW 325i will was very attentive and I'm glad he had the time to spare to help me out very well satisfied with all his help had a couple of things to take care of my car that were wrong with my car and will took care of all the problems thanks for all your help More

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Went in to just look around and left 2 hours later with a new to me 2009 Murano. Sammy got me the deal I needed and Shawn made the deal happen. These guy's wanted to sell a car and did! new to me 2009 Murano. Sammy got me the deal I needed and Shawn made the deal happen. These guy's wanted to sell a car and did! More

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Being close to my job, I visited this dealership on a Friday afternoon with the idea of just looking at what they had to offer. Pulling into the lot, I immediately saw a car that caught my eye. Working Friday afternoon with the idea of just looking at what they had to offer. Pulling into the lot, I immediately saw a car that caught my eye. Working with Sammy Vela made things that much easier. He is a true professional and a reflection of my overall experience at Baker Nissan North. Sammy and the dealership are very organized, which made for a highly pleasant experience. Special thanks to Shawn Kennedy for his help as well. You can bet I will be back here for my next car purchase! More

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A few months ago I took a 5 hour trip to Houston. I went to Nissan looking for a used car. I met Mr. Sammy Vela who greeted me with a friendly smile. He was very professional and patient. He showed me sever to Nissan looking for a used car. I met Mr. Sammy Vela who greeted me with a friendly smile. He was very professional and patient. He showed me several vehicles and finally found the ONE. I purchased the vehicle and even though its been several months he still follows up with me. I would definitely recommend Mr. Sammy Vela and Mr. Shawn Kennedy (Manager) who made my car shopping experience a pleasant one. More

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I was instantly welcomed at Baker Nissan North (Used Car Sales) and was immediately attended by a sales person. He listened to what I had to say about what kind of car I was interested in purchasing and sho Sales) and was immediately attended by a sales person. He listened to what I had to say about what kind of car I was interested in purchasing and showed me some really great options that really fit my budget as well as other criteria. I was given ample time to make my decision and had all of my questions answered. Paperwork was filled out in a timely manner. All in all I thought the service I received was great & would definitely recommend to others!! More

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