Shawn Knox
Shawn Knox at #1 Cochran Subaru Monroeville

Shawn Knox | Page 10

Service Advisor

#1 Cochran Subaru Monroeville

4520 William Penn Highway
Monroeville, PA 15146

4.8
132 Reviews

Shawn Knox is a Service Advisor for our Monroeville Subaru location. The Murrysville-native has worked in the automotive industry since 2010. He's been a part of the #1 Cochran team since September 2014. What he enjoys most about his job is helping customers and making sure that they have reliable vehicles. He enjoys eating and snowboarding inn his spare time.

4.8

132 Reviews

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Dealership Experience

12 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

132 Reviews of Shawn Knox

May 03, 2025

Dealership Rating
Employee Rating

I recommend the service department. The service was prompt and Erik was helpful to explain the process clearly. More

by Cstanko17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter , Erik Hertzog

May 10, 2025

#1 Cochran Subaru Monroeville responded

Thank you for recommending us- we look forward to seeing you again!

May 01, 2025

Dealership Rating
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Great service, friendly and professional employees, express service is exceptional, I am confident that my car will be properly serviced. More

by Skfanelli
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 10, 2025

#1 Cochran Subaru Monroeville responded

Thank you for the great review! It's our pleasure to help. We look forward to working with you again!

April 28, 2025

Dealership Rating
Employee Rating

Competent, friendly service with minimum wait time. Invoice explained.Overall positive service call experience visit More

by NaksCats12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cheyne Brooks

Apr 29, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

April 27, 2025

Dealership Rating
Employee Rating

Great service and most of all the staff and I mean all of them are knowledgeable and professional. Absolutely the best😊 More

by linda.mgt59
Recommend Dealer
Yes
Apr 29, 2025

#1 Cochran Subaru Monroeville responded

Thank you so much for the glowing review! We appreciate you making us your automotive home, and look forward to serving you again.

April 26, 2025

Dealership Rating
Employee Rating

I really appreciate the attention to detail of the Cochran staff. The quick and friendly service is great and much appreciated. I was able to easily make an appointment. More

by cchristen66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 29, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if you need anything else. We hope to see you again!

April 25, 2025

Dealership Rating
Employee Rating

Excellent experience for my most recent service appointment. A considerable amount of work was completed well within the promise time. The shared link of my vehicle’s condition and the video from t More

by WaymanRJones
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 25, 2025

Dealership Rating
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Excellent customer service. Great and warm people. Listened to our problems and situation. Please keep up the good work More

by TheFam
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter , Erik Hertzog - 5 star. Julian Zucco -5 star

April 24, 2025

Dealership Rating
Employee Rating

They did a great job. Excellent service. Wonderful work. Good thing. Give them all a raise. More

by shaneckel
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

#1 Cochran Subaru Monroeville responded

Thank you for the great review! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to see you again!

April 21, 2025

Dealership Rating
Employee Rating

The service department was very courteous and helpful. I appreciated the video update of my car. More

by kta1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter , Carl - Service

Apr 25, 2025

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! We hope to see you again.

April 18, 2025

Dealership Rating
Employee Rating

They delivered excellent customer service in working on my auto. I am recommending their services to my family and friends. The inspection was performed with the utmost respect to my car. More

by salliestock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

#1 Cochran Subaru Monroeville responded

Thank you for recommending us! It's our pleasure to help keep you running smoothly. Please let us know if there's anything else we can do to assist- we hope to see you again!

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