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Shawn Knox
Shawn Knox | Page 6
Service Advisor
#1 Cochran Subaru Monroeville
4520 William Penn Highway
Monroeville, PA 15146
132 Reviews
Shawn Knox is a Service Advisor for our Monroeville Subaru location. The Murrysville-native has worked in the automotive industry since 2010. He's been a part of the #1 Cochran team since September 2014. What he enjoys most about his job is helping customers and making sure that they have reliable vehicles. He enjoys eating and snowboarding inn his spare time.
Read more132 Reviews
Write a ReviewDealership Experience
12 yrs, 1 mo
Industry Experience
16 yrs, 1 mo
132 Reviews of Shawn Knox
September 17, 2025
During the last maintenance, I had the tiers rotated. Apparently, the TRMS was not reset because I got a notification on the car dashboard that the system is not working. So. I will have to take the car Apparently, the TRMS was not reset because I got a notification on the car dashboard that the system is not working. So. I will have to take the car to the dealership again so they can do it. It’s an inconvenience because I live far from the dealership. More
by cescobarv
September 16, 2025
Good service. Efficient and knowledgeable. People very friendly and good explanation of services. Well done Efficient and knowledgeable. People very friendly and good explanation of services. Well done More
by khochberg
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter
September 15, 2025
Always the staff is courteous and efficient. The work on my car was completed much quicker than initially anticipated. I love the additional free car washes that the dealership provides. Thank The work on my car was completed much quicker than initially anticipated. I love the additional free car washes that the dealership provides. Thank you for keeping track of the services due so I don’t have to. More
by btrusilo
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter , Erik Hertzog
September 15, 2025
I've always had great service here whether buying a vehicle or getting service. I just got this text 9-14-25 vehicle or getting service. I just got this text 9-14-25 More
by jakrails
Other Employees Tagged: Connor Williams, Robert Carter
September 01, 2025
Fantastic customer service. Everyone is so friendly. Going above and beyond seems to be their standard. I'm very happy I bought my car with #1 Cochran and will continue to ha Everyone is so friendly. Going above and beyond seems to be their standard. I'm very happy I bought my car with #1 Cochran and will continue to have it serviced there. More
by sd
Other Employees Tagged: Austin Pipes
August 29, 2025
The team was handling a high volume of customers at an expert level of service at the time of drop off. Thank you to the team. expert level of service at the time of drop off. Thank you to the team. More
by 2cjholman
Other Employees Tagged: Jeff Gessler, Matt Baum, Connor Williams, Cheyne Brooks, Robert Carter, Garret Rigatti
August 26, 2025
This service center is always incredible, and the staff are top shelf. I trust them, and always have a great experience. are top shelf. I trust them, and always have a great experience. More
by NM
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter , Erik Herzog
August 23, 2025
I was in and out quickly and kept informed of the process the whole time. the whole time. More
by jrosswog3704
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter
August 22, 2025
Great dealership ,great service actual test will come in a couple months when I check out the new outbacks a couple months when I check out the new outbacks More
by richazh
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter
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