Shawn Knox
Shawn Knox at #1 Cochran Subaru Monroeville

Shawn Knox | Page 7

Service Advisor

#1 Cochran Subaru Monroeville

4520 William Penn Highway
Monroeville, PA 15146

4.8
132 Reviews

Shawn Knox is a Service Advisor for our Monroeville Subaru location. The Murrysville-native has worked in the automotive industry since 2010. He's been a part of the #1 Cochran team since September 2014. What he enjoys most about his job is helping customers and making sure that they have reliable vehicles. He enjoys eating and snowboarding inn his spare time.

4.8

132 Reviews

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Dealership Experience

12 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

132 Reviews of Shawn Knox

August 04, 2025

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Employee Rating

Service department staff goes above and beyond to provide excellent service. I was there the last day of the month, which is always very busy, and they got me out of there in no time. More

by robbinsm7817
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Recommend Dealer
Yes
Aug 04, 2025

#1 Cochran Subaru Monroeville responded

Thank you for your review! We appreciate your business.

August 01, 2025

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It's always a pleasure getting service done here! Scheduling is super easy online I usually wait for my car and the waiting area is comfortable and quiet. Love the videos that the service guys take More

by idrdawn
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Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Robert Carter

Aug 04, 2025

#1 Cochran Subaru Monroeville responded

We're glad you had a great experience, and look forward to serving you again soon.

July 31, 2025

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I was extremely pleased with my oil change at Cochrane in Monroeville. I was in and out of there and under one hour the technician was very thorough and all staff was very friendly. More

by mluznar1
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Recommend Dealer
Yes
Aug 01, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

July 23, 2025

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From beginning my search for a new car all the way through to this year’s inspection, I’ve had good experiences with #1 Cochran More

by brandi.weinzierl
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Recommend Dealer
Yes
Jul 25, 2025

#1 Cochran Subaru Monroeville responded

Thank you for sharing your positive experience, Brandi! We're thrilled to hear that you had a great journey from your car search to your inspection. Your satisfaction is our priority, and we look forward to serving you again in the future!

July 20, 2025

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Convenient location and easy to deal with people. Fast and reliable service. Always give honest feedback. More

by gary
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Recommend Dealer
Yes
Jul 21, 2025

#1 Cochran Subaru Monroeville responded

Thanks for your awesome feedback, Gary! We're thrilled to hear of your positive experience, and we hope to serve you again soon.

July 15, 2025

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Great customer service! Love the courtesy shuttle and the ease of making an appointment online. More

by chelc1288
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Recommend Dealer
Yes
Jul 16, 2025

#1 Cochran Subaru Monroeville responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience, and we look forward to serving you again soon.

July 14, 2025

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They treated me well, gave me a free courtesy vehicle and solved my check engine light problem at no cost, wonderful! More

by davidtrimble857
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Recommend Dealer
Yes

Other Employees Tagged: Anna Johns

Jul 16, 2025

#1 Cochran Subaru Monroeville responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and that our team could assist you effectively. Providing excellent service is our priority, and we’re glad we could help with your vehicle. We look forward to serving you again soon.

July 10, 2025

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This dealership is always top notch customer service. That's why I drive 30 minutes More

by Chad.kachinko
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Recommend Dealer
Yes
Jul 11, 2025

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us, Chad! We value your continued loyalty, and look forward to working with you again.

July 06, 2025

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Staff polite and Keeps me informed. Not a fan of the $75 charge when nothing found. I would not have brought the car in if I was not concerned about something. More

by susan88
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Recommend Dealer
Yes

Other Employees Tagged: Mandy

Jul 07, 2025

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your experience with us- we want to be sure that you are pleased with the service that you received. Please give us a call or email us at feedback@cochran.com so that we can connect you with the appropriate management team. We look forward to finding a solution together!

June 30, 2025

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The dealership is great to work with. They explained any issues or questions I had with my forester. More

by ctruckley
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Recommend Dealer
Yes
Jul 02, 2025

#1 Cochran Subaru Monroeville responded

Thank you for choosing us- we hope to see you and your Forester again!

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