The last American car that I purchased was in 1964! In all honesty, I have been, for years, turned off by the sloppy sales aggressiveness of many ( most?) American car dealerships. I have for a long time admired the Ford product line so when the time came to help my daughter replace her SUV I suggested to her that she look at a Ford Explorer. To that end my wife and I visited Flood Ford / Narragansett. We were greeted by Shawn McKiernan. His professionalism was immediately evident. We presented the circumstances surrounding the reasons for being there and he answered and guided us through the options in a most enthusiastic manner. For the first time we encountered a real ' car guy' . He took our questions in hand and totally answered them.
The dealership also impressed us! The physical showroom/ office area was well maintained and lent an overall feeling of professional presentation. They truly look as if they care about the customer.
We were very impressed!
Other Employees Tagged:
"Quick and painless"
Love my car shawn was great. Everyone in the dealership made you feel like you were part of the family. I'll never buy a car from another dealership besides Flood