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Shawn Mclaughlin

Overview Reviews (46) Inventory (297)

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Shawn Mclaughlin

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Shawn Mclaughlin | Page 2

Commercial Truck Manager

Tasca Ford Berlin

250 Webster Square Rd
Berlin, CT 06037

22 years selling Ford commercial trucks. 30 years selling Fords. Working for Tasca Ford for the last 6 years has been great! we are the largest Ford commercial dealer in the Tri-town area.

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4.4

46 Reviews

22 years selling Ford commercial trucks. 30 years selling Fords. Working for Tasca Ford for the last 6 years has been great! we are the largest Ford commercial dealer in the Tri-town area.

Overview Reviews (46) Inventory (297)

Dealership Experience

10 yrs, 4 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English

4.4

46 Reviews

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46 Reviews of Shawn Mclaughlin

March 19, 2023

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Employee Rating

Brought my mustang in for 5,000 mile service. Car ran beautiful no problems. They did the oil change, now the car is leaking oil from the drain plug and apparently filter as well, and the oil pre Car ran beautiful no problems. They did the oil change, now the car is leaking oil from the drain plug and apparently filter as well, and the oil pressure is 100 when it’s suppose to be 40. Before I brought the car in none of these problems existed and the car is still there and they have no idea apparently on how to fix it. Absolutely terrible, they broke a brand new vehicle and are trying to avoid that fact. Myself and everyone I know will never be bringing a vehicle here again. Absolutely disgusted with this place More

by Bradley298

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Sam Lee, Tom Moran , Erik Stuttz

Helpful 0

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Mar 20, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Tasca Ford Berlin does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

February 04, 2023

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Employee Rating

Matt Riemer was great again. Third truck I’ve purchased from him in 4 years. He is knowledgeable and makes the process easy. Third truck I’ve purchased from him in 4 years. He is knowledgeable and makes the process easy. More

by PAUL@RAPOZA.COM

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 06, 2023 -

Tasca Ford Berlin responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tasca Ford Berlin Team

January 07, 2023

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Courteous and expedient. Overall experience was worth the appointment and recall issues were handled well. Overall experience was worth the appointment and recall issues were handled well. More

by MDB1072

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Sam Lee, Tom Moran , Erik Stuttz

Helpful 0

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Jan 09, 2023 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

January 07, 2023

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Who is Shawn McLaughlin? My salesman was Matt Wish I did not have to pay 2500 dollars over MSRP My salesman was Matt Wish I did not have to pay 2500 dollars over MSRP More

by WILLIAM.CARLSON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Matt

Helpful 0

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Jan 09, 2023 -

Tasca Ford Berlin responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Tom Moran General Manager tmoran@tasca.com

December 23, 2022

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Everyone we dealt with was pleasant and knowledgeable. We highly recommend your dealership to others. Thank you. We highly recommend your dealership to others. Thank you. More

by VALERIEBACKMAN

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Lopez , Kathleen

Helpful 0

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Dec 27, 2022 -

Tasca Ford Berlin responded

We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Sincerely, The Tasca Ford Berlin Team

November 10, 2022

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Took weeks to make an appointment. My car has been in for service twice and they had the car listed as a Mustang and was in for an oil change. In addition, the inspection checklist i My car has been in for service twice and they had the car listed as a Mustang and was in for an oil change. In addition, the inspection checklist included the technician signing off on the engine and gas cap. Makes me real uneasy the car was actually checked as also unbelievable Ford does not have an inspection checklist for electric cars. There was no system report from analyzing the car. Not a very good experience. More

by rauchs

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Helpful 0

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Nov 11, 2022 -

Tasca Ford Berlin responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, Tom Moran General Manager tmoran@tasca.com

October 24, 2022

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Employee Rating

Matt is a great salesman. He is very easy to deal with. this is my 4th truck purchased from them. He is very easy to deal with. this is my 4th truck purchased from them. More

by JLABRECQUE0

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matthew Reimer

Helpful 1

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Oct 27, 2022 -

Tasca Ford Berlin responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your fourth new truck. It's fantastic to know Matt helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, The Tasca Ford Berlin Team

October 12, 2022

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Employee Rating

I could not ask for a better experience. Very nice keep up the good work!! Very nice keep up the good work!! More

by STEVE@COASTLANDENTERPRISES.COM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Frayne, Michael Lopez, Luis Martinez, Tom Moran , Fran Sanford

Helpful 0

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Oct 12, 2022 -

Tasca Ford Berlin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Tasca Ford Berlin Team

June 30, 2022

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Employee Rating

Sometimes the ducks are not in a row but the path is still achieved for the proper end result.. still achieved for the proper end result.. More

by SPEEDOO51

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tom Moran

Helpful 0

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Jul 01, 2022 -

Tasca Ford Berlin responded

Thank you for this review! We really appreciate your business. Thank you, Tasca Ford Berlin

May 18, 2022

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Employee Rating

Experienced workers clean atmosphere polite explained what was done and what could wait until next time. what was done and what could wait until next time. More

by TURTLES3CAT1

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Michael Lopez , Don Ginnerty

Helpful 0

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May 18, 2022 -

Tasca Ford Berlin responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tasca Ford Berlin Team

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