Shawn Mock | Page 50

Great experience. Shawn was very friendly and professional in helping me replacing my flat tire. We found another problem with the car and he made another appointment t Shawn was very friendly and professional in helping me replacing my flat tire. We found another problem with the car and he made another appointment to me to come back for repair when the parts arrive. More

by tran.kristine Verified Customer Verified Customer

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UpSale City The service on the vehicle seemed to be good. However the dealership’s priority seemed to be focused on upsaling us every turn. We were contacted a The service on the vehicle seemed to be good. However the dealership’s priority seemed to be focused on upsaling us every turn. We were contacted about additional services they were suggesting for $485. Even as we were leaving was suggested to get the truck detailed on our next visit. Dealership was friendly like a salesman trying to get you to buy something. Bottom line- I did not feel the dealership was trustworthy so I would not recommend the service center or purchase a vehicle from here. More

by cshell Verified Customer Verified Customer

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Focused on selling me an oil change! I came in because “low engine oil pressure” warning sign came on. According to the owners manual, says not to operate the vehicle until the cause is I came in because “low engine oil pressure” warning sign came on. According to the owners manual, says not to operate the vehicle until the cause is corrected (page 64) Service rep immediately said I needed an oil change and before even looking at the vehicle. I asked him why, and he said you need it anyway. Service Report says I REQUESTED an oil change - I didn’t. There is no mention other than the standard multi point inspection that the cause of the warning message was looked into. I am left wondering if my engine will seize up. More

by harperlizbeth Verified Customer Verified Customer

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Excellent experience as always! It’s as simple as having a very kind, helpful, knowledgeable and professional service advisor as Mr Giovanni Merced is and the outcome is a very satis It’s as simple as having a very kind, helpful, knowledgeable and professional service advisor as Mr Giovanni Merced is and the outcome is a very satisfactory experience. More

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Very professional They called me to all the time to let me know what they were doing they did a good job at my Jeep Compass thanks They called me to all the time to let me know what they were doing they did a good job at my Jeep Compass thanks More

by swtnena16 Verified Customer Verified Customer

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Ray was very nice and helpful I was in the area and needed to get the oil changed in my truck , Ray came out and took care of me and was very friendly and professional, there was a I was in the area and needed to get the oil changed in my truck , Ray came out and took care of me and was very friendly and professional, there was also a recall on the telgate and he took care of that also.I had a great experience! Thank you Ray! More

by Halstruck1022 Verified Customer Verified Customer

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Great work but didn’t complete Job well done! Thank you Shawn for fixing electral issue with my radio.. 300miles just to get job done. Im looking forward to see you in the future Job well done! Thank you Shawn for fixing electral issue with my radio.. 300miles just to get job done. Im looking forward to see you in the future More

by AtanasO254 Verified Customer Verified Customer

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Great Service! This was my first time having my vehicle serviced here. From the moment I walked in everyone was welcoming. Shawn explained what was being done to the This was my first time having my vehicle serviced here. From the moment I walked in everyone was welcoming. Shawn explained what was being done to the car and the cost. He also walked me through his recommendations for future services. The waiting area was comfortable. I was able to work as they had WiFi. Overall it was a great experience. More

by Keyla G Verified Customer Verified Customer

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Media Hub Replacement Very good service! After dealing with a not working radio for about a year, finally the media hub was changed and the radio is working fairly well now Very good service! After dealing with a not working radio for about a year, finally the media hub was changed and the radio is working fairly well now. More

by Blueny Verified Customer Verified Customer

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300C Service Met by Sean, stated what I needed and asked what else might be needed. Sean made a suggestion and we agreed. Good job. Service was completed in timely Met by Sean, stated what I needed and asked what else might be needed. Sean made a suggestion and we agreed. Good job. Service was completed in timely manner. Car was washed and returned. This is the 4th car purchased here since 2004 More

by WWH300c Verified Customer Verified Customer

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