Shawn Mock | Page 55
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
Dealership Experience
8 yrs, 2 mos
Languages Spoken
English
577 Reviews
Write a Review577 Reviews of Shawn Mock
February 06, 2019
Trans. Repair Check engine light on. Turned out to be bad transmission problem. Supplied with loaner car to use while repairs were made. I would go to this dealer a Check engine light on. Turned out to be bad transmission problem. Supplied with loaner car to use while repairs were made. I would go to this dealer again for service. More
Other Employees Tagged: Eli Lara
February 02, 2019
Oil change Shawn in the service department was the best. After finding out I had a oil leak from engine which was just replaced in Tampa Jeep Dealerahip he did e Shawn in the service department was the best. After finding out I had a oil leak from engine which was just replaced in Tampa Jeep Dealerahip he did everything in his power to get it fixed and get me back on the rode with a rental. He spoke to warranty and made everything run really smooth. I recommend him to my family and friends. Thank you Shawn. More
January 27, 2019
Recall Came to have two recalls done and was treated very professionally I would reccomend this service rep to anyone. I felt as if I was at a high class dea Came to have two recalls done and was treated very professionally I would reccomend this service rep to anyone. I felt as if I was at a high class dealership where customers came first. More
January 26, 2019
2008 Jeep Problem resolved Shawn was so attentive! Our Jeep was having issues so we took it in to the dealer. Shawn found our warranty, he was persistent until he had the whole Shawn was so attentive! Our Jeep was having issues so we took it in to the dealer. Shawn found our warranty, he was persistent until he had the whole warranty thing straightened out for us. We really appreciate how easy he is to work with and how he took care of us. He put the warranty back into the system as it should be and then he gave us a rental car until our Jeep could be fixed. We dropped off the Jeep late Friday night and on Tuesday we picked it up and it is working perfectly. Thanks for all your help Shawn and the entire service department Julie C More
January 22, 2019
Good communication It was nice to know that my car would be taken care of at this service and in a speedy manner. Everything waa great. From pick up to srop off It was nice to know that my car would be taken care of at this service and in a speedy manner. Everything waa great. From pick up to srop off More
January 22, 2019
Vehicle service Great service overall. Went in with a concern about my ignition and Shawn was able to provide a quick and sure fix. Sam showed me the possibilities of Great service overall. Went in with a concern about my ignition and Shawn was able to provide a quick and sure fix. Sam showed me the possibilities of switching to a newer vehicle. Very welcoming place, thanks again for everything. More
Other Employees Tagged: Samuel Ojeda
January 21, 2019
Excellent service very communicative Excellent service by Shawn mock very communicative and very knowledgeable. Addressed all of my concerns and actually fixed vehicle not like most deale Excellent service by Shawn mock very communicative and very knowledgeable. Addressed all of my concerns and actually fixed vehicle not like most dealer that day they fixed and don’t. Very happy and pleased with service More
January 20, 2019
Service oil change I’ve been working with Shawn Christopher Mock for a while. I’m super happy with his work.His so amazing . Detailing every single step of my service. I’ve been working with Shawn Christopher Mock for a while. I’m super happy with his work.His so amazing . Detailing every single step of my service. thumps up Shawn..!!! I gave out your info to my family and friends. If they are around central Florida and need help with car service Shawn is the one to make things done! See you soon! More
January 20, 2019
Truck problems pulling a 5th wheel Good service, all involved help get our truck fixed in a timely manner and help make our vacation to Disney a good experience. Thanks to everyone invo Good service, all involved help get our truck fixed in a timely manner and help make our vacation to Disney a good experience. Thanks to everyone involved More
Other Employees Tagged: Jacob Perez
January 19, 2019
Part repair I was greeted immediately and information was shared about time and process. The associate explained everything to me and provided contact information I was greeted immediately and information was shared about time and process. The associate explained everything to me and provided contact information should I have any additional questions. More

