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Shawn Mock
Shawn Mock | Page 56
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
577 Reviews
Dealership Experience
8 yrs, 2 mos
Languages Spoken
English
577 Reviews
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577 Reviews of Shawn Mock
January 18, 2019
Oil change Service tech Shawn is very professional and nice man, after long time I feel some one care about customers again. With this type customer service I no Service tech Shawn is very professional and nice man, after long time I feel some one care about customers again. With this type customer service I not need to go look for another jeep service. Stay that way and people will come back again. Thank you 😊 More
by Vojta
Verified Customer
January 18, 2019
for the excellent attention I found the spare in less than the time they mentioned the installation was fast and excellent attention from the service employees in matters of chan I found the spare in less than the time they mentioned the installation was fast and excellent attention from the service employees in matters of changes of accessories More
by caseyjsharp17
Other Employees Tagged: Gio Merced , Ray Lopez, Fred Marcano, Jacob Perez, Danny Rivera, Steve Santiago, Brian Smith
January 15, 2019
Repairs always done on time with no surprises I brought my Chrysler 300 in for a recall. Repairs were completed in less than one hour. I have purchased four cars from this dealer, I always g I brought my Chrysler 300 in for a recall. Repairs were completed in less than one hour. I have purchased four cars from this dealer, I always get superior service form this dealership More
by tlindberg9
January 10, 2019
Jeep service Shawn and the whole team were very efficient. He called every time they ran a test on the car and said whether or not that was the problem. Lastly, he Shawn and the whole team were very efficient. He called every time they ran a test on the car and said whether or not that was the problem. Lastly, he explained what was wrong with the car and said about how long it would take to fix it. Thank you! More
by tatianabohorquez3
January 09, 2019
Bumper Upgrades Shawn, my service advisor, worked with me too get my new upgraded steel bumpers put on my new 2018 Rubicon. I asked to save the old ones, which they d Shawn, my service advisor, worked with me too get my new upgraded steel bumpers put on my new 2018 Rubicon. I asked to save the old ones, which they did, including the boxes from the new ones. Also, had to have the BCM updated, as well as the build sheet to get the new LED fog lights working. Also the necessary parts were not included for the bumper skid plate, but Shawn was able to get them there quickly, which I appreciated very much. So i am a happy camper! Everything looks great and works well. Thank Shawn! Also, Jose, the shutttle driver is a BIG asset to your company! Give him a raise!!;-) More
by MarkusJ
Other Employees Tagged: Jose
January 06, 2019
It was great. The Service Department showed immediate hospitality toward myself and the care of my vehicle. I was really pleased with his attention toward my concer The Service Department showed immediate hospitality toward myself and the care of my vehicle. I was really pleased with his attention toward my concerns regarding my vehicle. More
by bellamy
Other Employees Tagged: Adil Belbachir
January 02, 2019
Oil change Quick survice friendly staf got in and out with little delay . I am very happy to do business at a delarship close to my home. Quick survice friendly staf got in and out with little delay . I am very happy to do business at a delarship close to my home. More
by ssew3
Other Employees Tagged: Gio Merced , Robert Alier, Amber Jacks, Ray Lopez, Jacob Perez, Danny Rivera, Steve Santiago, Brian Smith
January 02, 2019
Oil change and cross thread plug Mr. Shawn provided me excellent service. I was very disappointed with the problems i discovered during my oil change service, but Mr. Shawn really tre Mr. Shawn provided me excellent service. I was very disappointed with the problems i discovered during my oil change service, but Mr. Shawn really treated me professionally enough though my vehicle was not manufactured by Chrysler or Dodge and tried to help me resolve the issue the best he could and it made my experience pleasant. Mr. Shawn keep up the good work as an advisor. Thank you for your help. God Bless You! More
by Bgrobins
December 27, 2018
maintanance service The service crew took care of me from start to finish . Prompt oil change and evaluation of future service work with an estimate . Always a good exper The service crew took care of me from start to finish . Prompt oil change and evaluation of future service work with an estimate . Always a good experience coming here . More
by demet63
December 25, 2018
CF Chrysler has the best service department No matter what the issues are with my Chrysler 300, CF Chrysler service department always handles these promptly, without any appointment. Everything No matter what the issues are with my Chrysler 300, CF Chrysler service department always handles these promptly, without any appointment. Everything is always wonderfully done. I intend to buy another car from them soon. More
by bobzelin
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