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Shawn Murray
99 Reviews
Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.
Read moreDealership Experience
4 yrs, 2 mos
Industry Experience
24 yrs
99 Reviews
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99 Reviews of Shawn Murray
December 03, 2022
My college son came home from Maine over Thanksgiving break with a major break problem. We called the Service Dept on Friday after Thanksgiving and explained the situation. They got his car right in an break with a major break problem. We called the Service Dept on Friday after Thanksgiving and explained the situation. They got his car right in and completed by close of the day. They were amazing and replaced a completely worn down rotor(as well as the others) and did a complete brake job. I can't say how much I appreciated that they were able to get the car right in so my son could drive 6 hours back to college. Everyone in the service department was friendly and kept us informed. This is our first Subaru and we are sold. Highly recommend More
by Lauralowry2
Other Employees Tagged: Kyle Pullen
November 30, 2022
Outstanding service! My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to cold weather. I took video a few separate times so I could show the service department what exactly concerned me. Thank you for your honesty, and hard work . More
by Cathy 65
Verified CustomerOther Employees Tagged: Joycelyn Mata , Thank you to the polite, friendly and excellent driver who dropped me off at work and then came back midday to bring me back to Subaru to get my car. I couldn’t have done this without his help!
November 22, 2022
The dealer performed the service required in a professional manner and returned a clean car. professional manner and returned a clean car. More
by ROBERTDANABURGE
Other Employees Tagged: Anastacia Rebell, Kyle Pullen
November 18, 2022
Great service! Jocelyn was wonderful! Had me in and out in a very reasonable time. Jocelyn was wonderful! Had me in and out in a very reasonable time. More
by LARRYB101
Other Employees Tagged: Joycelyn Mata
October 28, 2022
The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More
by Deeghan73
Other Employees Tagged: Mike Eggert, Joycelyn Mata, Don Culley, Kayleigh Sweet-Trew, Anastacia Rebell, Kyle Pullen , Sarah Connolly, Kevin O'Donovan, Dan Smith, The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person.
October 03, 2022
The service department treated me respect and was extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done attitude which I appreciate. More
by DMHARRIS0
Other Employees Tagged: Joycelyn Mata , Sarah Connolly
September 27, 2022
Service advisor Jocelyn Mata was knowledgeable about issue with my car and Subaru loaner car. She was very professional and helpful. issue with my car and Subaru loaner car. She was very professional and helpful. More
by MACRN0320
Other Employees Tagged: Joycelyn Mata
September 23, 2022
I went in for a check engine diagnosis and needed several things done after the check into that warning light. Although the price was as discussed prior to the service was more than I would have liked it to things done after the check into that warning light. Although the price was as discussed prior to the service was more than I would have liked it to be, I let my car be serviced and have the several items corrected. I must admit that right now I am very happy that I did that service as it seems the care runs so much more smoother and even quieter. One major item that was corrected was the idle speed which was dangerous and even caused two stalls with my car. After service, the idle speed was so much better and solid in one position as opposed the vacillating up and down. I enjoy driving it very much after this service and hope that it will continue on in this manner for a long time. Thank you greatly. Tom Telage More
by SNUHALISH9
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