Shawn Nagle | Page 2

Shawn was very helpful handling my car issue. He said to reach out should the problem recur. He is always courteous and professional. I highly recommend the service department and dealership. He said to reach out should the problem recur. He is always courteous and professional. I highly recommend the service department and dealership. More

by Anne Verified Customer Verified Customer

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It is a great place to buy new and used cars, with reasonable sticker prices. reasonable sticker prices. More

by smitty675 Verified Customer Verified Customer

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I called back 28 hours after dropping my vehicle off for an oil change (responding to the texts asking for an update didn't work). I was told it wasn't ready and was told to come in about an hours to pick i an oil change (responding to the texts asking for an update didn't work). I was told it wasn't ready and was told to come in about an hours to pick it up. I questioned what happened and explained it had already been a day for just an oil change, at which point I was told it was ready now and I could pick it up. I wasn't sure if it was ready but I went to pick it up. Thankfully it was ready. I'm not sure what the process is for keeping customers updated, but something defiantly didn't work right. Its disappointing to no be able to trust a dealership with simple maintenance. More

by jrodricks Verified Customer Verified Customer

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Shawn's follow up to finding the fault was extremely important to correct the final repair and keeping the car on the road. important to correct the final repair and keeping the car on the road. More

by BUDGIORDANO Verified Customer Verified Customer

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When I’m with a problem, they looked at it ordered the part called me when the part was in brought to Town was done the same day back immaculate. Great job. part called me when the part was in brought to Town was done the same day back immaculate. Great job. More

by Paulhansen67 Verified Customer Verified Customer

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Fast check in and service. Very professional and fast. I will recommend to friends. Thanks Very professional and fast. I will recommend to friends. Thanks More

by psdesil Verified Customer Verified Customer

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Excellent! top notch customer service, Shawn was great, he made the whole process run very smooth and easy. Central does it right!! top notch customer service, Shawn was great, he made the whole process run very smooth and easy. Central does it right!! More

by mikeho58 Verified Customer Verified Customer

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Shawn was an excellent service agent. He communicated with me and provided timely updates. Overall, service was great. He communicated with me and provided timely updates. Overall, service was great. More

by cgen00 Verified Customer Verified Customer

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Sean was very accommodating and took into consideration that I had waited some time for my service to be completed. I appreciated the fact that he recognized the wait time and reflected the apology in the that I had waited some time for my service to be completed. I appreciated the fact that he recognized the wait time and reflected the apology in the cost of my routine service. More

by DSEWARD10 Verified Customer Verified Customer

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Shawn, Nick, Dan and Parts, Thank you very much for the manner in which you provided service to my ride. Nick, Thank you for your initial "screwdriver" diagnosis, spot on and for empowering Shawn t the manner in which you provided service to my ride. Nick, Thank you for your initial "screwdriver" diagnosis, spot on and for empowering Shawn to set up my vehicle for service through the FCA Goodwill program and manage the process from start to successful completion. Dan, Thank you for having a reliable, clean and safe loaner ready when promised. Parts Department, Thank you for expediting the order for the MGU and related parts to make this repair work happen. I will always purchase my parts and accessories from your shop! Shawn, Thank you very much for maintaining a constant line of communication to provide me with updates throughout this service process for my ride. Thank you for suggesting that I call FCA Customer Care to explain my situation with the MGU to seek their support, for the goodwill discount and complimentary loaner/rental. You guys are First Class and I will always bring my ride to you for service! Regards, Larry More

by ljmerola Verified Customer Verified Customer

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