Shawn Nagle | Page 8

The service department was insightful courteous and very friendly. The addressed the problem and made it extremely easy to get the job done. friendly. The addressed the problem and made it extremely easy to get the job done. More

by celtdragon73 Verified Customer Verified Customer

Print

I dropped my car off for service (oil change/tire rotation). Sean communicated via email with contact information immediately. I was promptly made aware of additional work that was needed. Communicat rotation). Sean communicated via email with contact information immediately. I was promptly made aware of additional work that was needed. Communication and service were excellent! More

by lgiffin Verified Customer Verified Customer

Print

Shawn was professional and knowledgeable. The service team did a great job completing the required work on time. The service team did a great job completing the required work on time. More

by bwoods35 Verified Customer Verified Customer

Print

Abysmal. I bought my used vehicle and in less than 3 months I was back having major repairs that included brakes and the four-wheel drive. This was a "ce I bought my used vehicle and in less than 3 months I was back having major repairs that included brakes and the four-wheel drive. This was a "certified" vehicle. They kept my car for 3 months - never a word of apology for the inconvenience - they didn't keep me updated - I had to call every couple weeks just for them to say "Oh, yeah, we just heard___has the part, we'll get in touch with them and give you a call". No follow up calls were made. When I bought the car - I asked "is there any reason this car is such a deal?"....they said no. Unfortunately, that wasn't true. Later on, after we got the car back and wrote our review - we found out that the car had issues they knew about. From dishonest sales people, to lazy service managers, to ignorant front desk personnel this dealership is full of people who clearly don't give a flying ____. More

by AWEILL Verified Customer Verified Customer

Print

Service was done on a timely basis. Was in there to have an oil change and rotation of tires Was in there to have an oil change and rotation of tires More

by tigger07 Verified Customer Verified Customer

Print

Shawn and the team did a great job of getting me in and out on time with all work completed as agreed. Everyone here is super helpful and the cafe on-site is a great place to work remotely for a few hours out on time with all work completed as agreed. Everyone here is super helpful and the cafe on-site is a great place to work remotely for a few hours while your vehicle is being worked on. More

by brad_miller95 Verified Customer Verified Customer

Print

I got to appt at 8:22, nobody was around to check me in (never happened 2 other times I have been). After about 5 minutes a woman checked me in then Mr. Nagle took over. I told him I would be waiting in (never happened 2 other times I have been). After about 5 minutes a woman checked me in then Mr. Nagle took over. I told him I would be waiting in the cafe for my car. Around 10:40 I went to Mr. Nagle to see how much longer it would be. He responds with “I didn’t see you in there”. My receipt says my car was ready at 9:11. I waited an extra hour and a half for my car! Needless to say but I was not pleased with the service that was provided this past Saturday morning. More

by JBELLODY Verified Customer Verified Customer

Print

I received great service the first time I purchased a vehicle from them. This will be the second vehicle, and I’m totally satisfied with the deal I made with them. vehicle from them. This will be the second vehicle, and I’m totally satisfied with the deal I made with them. More

Print

Service was great, they took care of our issues on a CPO Grand Cherokee we had just bought at no cost and were prompt to keep us informed of the progress and made picking up the car incredibly easy. I was Grand Cherokee we had just bought at no cost and were prompt to keep us informed of the progress and made picking up the car incredibly easy. I was in and out in minutes both dropping and picking up the vehicle. More

by dnunn2015 Verified Customer Verified Customer

Print

Initially I was very upset that the car I purchased 8+ weeks ago was having issues!! However Shawn was immediately responsive and corrected the issue weeks ago was having issues!! However Shawn was immediately responsive and corrected the issue More

by jmpk47 Verified Customer Verified Customer

Print