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Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 11

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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299 Reviews
not yet
rated

299 Reviews

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299 Reviews of Shawn Richter

September 21, 2021

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Employee Rating

Rapids Honda was great to work with. I had a stubborn problem with my care but they got all hands on deck to figure it out and they took care of it. I appreciate the great service that Oscar Ortiz gave m More

by Kristie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Ortiz

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Sep 21, 2021

Rapids Honda responded

Thank you so much, Kristie, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Oscar and Shawn! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 20, 2021

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Employee Rating

Good service. Quickly done . It was an oil change. Glad I didn't have to wait a long time More

by addies99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 20, 2021

Rapids Honda responded

Thank you so much for your kind words for your service team , and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 19, 2021

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Employee Rating

Excellent fast service. They even gave me a ride home and picked me up when my vehicle was finished. More

by LABORER563
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 19, 2021

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 16, 2021

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Employee Rating

Prompt and courteous service. Great communication. All the work was performed. Given an opportunity to choose my services. More

by m.heg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

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Sep 17, 2021

Rapids Honda responded

Thank you for taking the time to write this review and let us know how Shawn, Chad and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

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Employee Rating

Great Customer Service! The service Staff were very Friend. They wer on time with my appointment. Service complete in a timely manner. More

by dfman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Nordstrom, John Vang, Chase Hollenbeck, Andrew Nelson, Marlin Haney , Travis Johnson, Luke Khilans, Luke Knilans, Chris Lyles

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Sep 13, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 10, 2021

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Employee Rating

They took my last minute call for an oil change and got me in right away and got me out quickly. Very professional and well run More

by philreichel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 10, 2021

Rapids Honda responded

Thank you for sharing your review, Phil! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

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Employee Rating

Always helpful. Staff is great! Can’t complain about anything. We have purchased Honda’s over several years and they are reliable and so do not see a reason to change! More

by ERSandy
Recommend Dealer
Yes

Other Employees Tagged: John Vang, Chad Zastrow , Kenneth Chan

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Sep 08, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 05, 2021

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Employee Rating

Great service, great people, great environment, they always work as a team. I’ll recommend 100 to all my friends and family to come and visit Rapids Honda More

by ventas.espinosajorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge "Jorch" Espinosa, Cesar Morules, Brian Nordstrom, John Vang, Chase Hollenbeck, Andrew Nelson, Chad Zastrow , Roy Lacey, Katie Young

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Sep 07, 2021

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 02, 2021

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Employee Rating

Great service and very friendly staff. I always know you have my best interest in mind to care for my car. Thank you very much More

by terry.ward123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Andrews

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Sep 02, 2021

Rapids Honda responded

Thank you, Terry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 01, 2021

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Employee Rating

It was great that they reminded me of my upcoming service (that I had forgotten about) and we're helpful and made it up a pleasurable experience. More

by SPETERSEN99
Recommend Dealer
Yes
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Sep 01, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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