Fast, courteous, on-time service with the customer needs
and timelines in mind. Easy to make an appointment that met my schedule and service that didn't hold me up.
and timelines in mind. Easy to make an appointment that met my schedule and service that didn't hold me up.
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by jgerdes001
Verified Customer
Verified Customer
Aug 06, 2021 -
Rapids Honda responded
Thank you so much for your wonderful review! We are thrilled that Shawn had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
So far I worked with all different service advisors and
they were all great. Shoutouts to service technicians too. I totally forgot their names. Will recognize them next time ☺️
they were all great. Shoutouts to service technicians too. I totally forgot their names. Will recognize them next time ☺️
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by Danny
Verified Customer
Verified Customer
Other Employees Tagged:
Chad Zastrow
, Luke “Smith” from service advisor.
Aug 05, 2021 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
BEST CUSTOMER SERVICE EVER!! I feel completely taken
BEST CUSTOMER SERVICE EVER!!
I feel completely taken care of every time need to bring my car in for maintenance. I recommend Rapids Honda to everyon
BEST CUSTOMER SERVICE EVER!!
I feel completely taken care of every time need to bring my car in for maintenance. I recommend Rapids Honda to everyone!! Thank you Rapids Honda!
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by km.madden2
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Spah
Aug 05, 2021 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I appreciated the thorough diagnostic assessment of my AC
problem and the other issues that were checked out and fixed at my request. Thank you!
problem and the other issues that were checked out and fixed at my request. Thank you!
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by ksand
Verified Customer
Verified Customer
Jul 29, 2021 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I appreciate everyone at Rapids Honda -- they are very
professional, direct and kind. I have felt dismissed before but never t Rapids Honda. I believe they care about each customer and spend as much time
professional, direct and kind. I have felt dismissed before but never t Rapids Honda. I believe they care about each customer and spend as much time as is necessary to bee certain everything is fully understood. Thank you.
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by Jill S.
Verified Customer
Verified Customer
Jul 29, 2021 -
Rapids Honda responded
Thank you so much, Jill, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Shawn was easy and friendly to work with. Great punctual
in his time estimates. Answered all my questions with no pressure sales on services. Great job to the service team.
in his time estimates. Answered all my questions with no pressure sales on services. Great job to the service team.
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by CRV
Verified Customer
Verified Customer
Jul 27, 2021 -
Rapids Honda responded
Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Good for an oil change and tire rotation, but that's it.
Don't do interior or exterior detailing. If you haven't heard from them by mid day they forgot to due your service and remind them. They won't call
Don't do interior or exterior detailing. If you haven't heard from them by mid day they forgot to due your service and remind them. They won't call you.
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by Andover Resident
Verified Customer
Verified Customer
Other Employees Tagged:
Luke Khilans, Jack Scheel
Aug 11, 2021 -
Rapids Honda responded
We're sorry to hear that your recent visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
It was good, they treated me very well. I would
definitely go back again. The service reps are spot on and it was easy to schedule services.
definitely go back again. The service reps are spot on and it was easy to schedule services.
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by ramm.greg
Verified Customer
Verified Customer
Jul 23, 2021 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great customer service! The service department is always
ready to help and are not pushy about any service needs. I love that they wash my car too!
ready to help and are not pushy about any service needs. I love that they wash my car too!
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by itsallgood1972
Verified Customer
Verified Customer
Jul 20, 2021 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
First time at Rapids Honda, service department was very
clean. The people in the service department were very friendly was in and out on time. I will be going back for my service needs.
clean. The people in the service department were very friendly was in and out on time. I will be going back for my service needs.
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by post10
Verified Customer
Verified Customer
Jul 12, 2021 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. Shawn and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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