I was able to schedule my service appointment at the time
I needed. Shawn Richter was prompt and courteous when I arrived. He also noted a recall item that needed to be done and accomplished that during my
I needed. Shawn Richter was prompt and courteous when I arrived. He also noted a recall item that needed to be done and accomplished that during my service time without extending my wait time. Overall I had a great experience at Rapids Honda.
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by defalkner
Verified Customer
Verified Customer
Jun 23, 2021 -
Rapids Honda responded
Thank you so much for choosing Rapids Honda! Please don't hesitate to let us know if we can be of any more assistance, we look forward to seeing you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Quick service faster than expected. Called when they were
done. Car was ready to go when I arrived. No wait time. Shawn did a great job as always!
done. Car was ready to go when I arrived. No wait time. Shawn did a great job as always!
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by vinn.jj713
Verified Customer
Verified Customer
Jun 17, 2021 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. Shawn and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
As always, professional with clear communication about
process and all work being completed. Finish with a car wash. Love working with Shawn. Service Department is well organized.
process and all work being completed. Finish with a car wash. Love working with Shawn. Service Department is well organized.
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by jfink16
Verified Customer
Verified Customer
Jun 16, 2021 -
Rapids Honda responded
Thank you so much for your kind words for Shawn, and for taking the time to leave us this wonderful service appointment feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Coon Rapids Honda is located conveniently near my home
which was welcomed as I needed to travel much further from my home for servicing. I’m thoroughly impressed with all department at Coon Rapids Honda a
which was welcomed as I needed to travel much further from my home for servicing. I’m thoroughly impressed with all department at Coon Rapids Honda and highly recommend them for sales and servicing needs.
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by jimmytfoust
Verified Customer
Verified Customer
Jun 14, 2021 -
Rapids Honda responded
Jimmy, Thank you for taking the time to share your thoughts on working with Shawn and our team. We're glad to hear we delivered such a great experience!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Came in with tire issues. Assumed it would be an
expensive visit, but turned out to be a punctured tired and some other minor issues. Appreciated honesty and quick work! Finally, a minor car cost.
expensive visit, but turned out to be a punctured tired and some other minor issues. Appreciated honesty and quick work! Finally, a minor car cost. Thanks CR Honda. We'll be back
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by ericrfidls
Verified Customer
Verified Customer
Jun 14, 2021 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Shawn is a rockstar! Got me all set up for a new
windshield and I didn’t have to do anything except drop the car off and climb into a rental for the day! Everything was done and calibrated early aft
windshield and I didn’t have to do anything except drop the car off and climb into a rental for the day! Everything was done and calibrated early afternoon and I was on my way with zero hassle!
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by mattploof
Verified Customer
Verified Customer
Jun 14, 2021 -
Rapids Honda responded
Thank you, Matt, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shawn and the rest of our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Brought my vehicle in for standard service and the
service team took great care of me and my vehicle as usual. The service staff is top notch!
service team took great care of me and my vehicle as usual. The service staff is top notch!
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by mikmisa
Verified Customer
Verified Customer
Jun 08, 2021 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Rapids Honda is fantastic. Really helpful and flexible
with a busy family schedule. Shawn Richter is especially helpful and always finds a way to work us in.
Very satisfied with the service we receive
with a busy family schedule. Shawn Richter is especially helpful and always finds a way to work us in.
Very satisfied with the service we receive.
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by jillandmattrobinson
Verified Customer
Verified Customer
May 30, 2021 -
Rapids Honda responded
Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad Shawn was able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Good dealership. Clean and organized building. No
amenities compared to other dealers, hopefully this is only due to covid. I was there for car service.
amenities compared to other dealers, hopefully this is only due to covid. I was there for car service.
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by chechocorzo
Verified Customer
Verified Customer
May 28, 2021 -
Rapids Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
On the day I had oil change, The service guy said
something about a recall and that they would be calling me to set up appointment.. I haven't heard anything. It says in question below that reason fo
something about a recall and that they would be calling me to set up appointment.. I haven't heard anything. It says in question below that reason for visit was sales. That isn't true. It was to get oil change. I filled out a survey within days of my visit.
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by judy.svenddal
Verified Customer
Verified Customer
May 23, 2021 -
Rapids Honda responded
Hello Judy,
Thank you for taking the time to submit a review. We are so glad we could assist you with your oil change. We truly appreciate your business. We apologize, however, for the miscommunication concerning your recall. If you would be willing to reach out to me directly, I would appreciate the opportunity to try and find a way to turn this around for you.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com