Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 18

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
299 Reviews
not yet
rated

299 Reviews

Write a Review

299 Reviews of Shawn Richter

January 05, 2021

Dealership Rating
Employee Rating

Can't say enough how Shawn and the team went above and beyond to get the car fixed in record time! Known manufacturer recall on engine part. Needed the car fixed before upcoming trip. They called around a More

by Nims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda. Your feedback and rating mean a lot to us. We're glad Shawn was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 05, 2021

Dealership Rating
Employee Rating

Always a pleasure bringing the hrv in here. Oil change and auto butler go fast. Everything is done quick and easy. Always appreciate it! Thanks! More

by mike@mikepnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Jan 05, 2021

Rapids Honda responded

Mike, Thank you so much for your excellent review! We are so glad that Chad and Shawn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jan 05, 2021

mike@mikepnelson responded

Those guys and Andrew keep me coming back!

December 30, 2020

Dealership Rating
Employee Rating

I got a same day oil change appt. and the service was very fast! Friendly staff and clean waiting area. We will be back again More

by Carmomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2020

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We appreciate you taking the time to write us a five-star review! We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 23, 2020

Dealership Rating
Employee Rating

I brought my 2020 Honda Odyssey for a recall service and an oil change. All of the work was done in just a few hours and the quality was top notch. More

by peter.levinshteyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Dec 23, 2020

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 21, 2020

Dealership Rating
Employee Rating

All of my service requirements were met in a timely and efficient manner. I would recommend Honda service to other customers. The waiting room was very comfortable. More

by lmchambl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Rapids Honda responded

Thank you so much for choosing Rapids Honda, and please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 18, 2020

Dealership Rating
Employee Rating

Service was performed in all areas I requested. I was satisfied with it. Took longer than I would like but but the reason was explained to me. More

by Liza B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2020

Rapids Honda responded

Thank you, Liza, we're glad to hear that our service team took good care of you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 16, 2020

Dealership Rating
Employee Rating

Service department visit went smoothly at drop and pickup. Shawn kept me updated and informed. Very convenient with text and email of estimate to review. Overall excellent 1st visit to this locatio More

by lvandevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Rapids Honda responded

Thank you, Ivan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 15, 2020

Dealership Rating
Employee Rating

Please with being able to get in and out in a timely manner! Good job, nice, efficient service!!! Thanks ! Satisfied with job, service, friendly staff, and car wash!!! More

by elainehstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2020

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad to hear that our team provided a timely and pleasant experience, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

Dealership Rating
Employee Rating

Shawn was very friendly and provided great assistance in getting a rental to use during the service on my car. He went out of his way to contact me when the phone system was down to let me know my car was r More

by Willow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

Rapids Honda responded

Thank you, Willow. We are very happy Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 08, 2020

Dealership Rating
Employee Rating

It’s nice being at a dealership that isn’t crazy. My service advisor is the bomb. Let’s me know what’s up with my car in a timely manner. Bonus: they take other Honda competitors coupons without hesi More

by annoyinglymad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Rapids Honda responded

Thank you for choosing Rapids Honda. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

...
18
...

Dealership Inventory (234 Vehicles)

new 2026 Honda Ridgeline car, priced at $45,039
2026 Honda Ridgeline
new
Gray Pearl exterior
Automatic
All-wheel Drive
used 2025 Lexus ES 350 car, priced at $48,636
2025 Lexus ES 350
used
Cloudburst Gray exterior
Automatic
Front-wheel Drive
new 2026 Honda Odyssey car, priced at $41,987
2026 Honda Odyssey
new
Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda Pilot car, priced at $47,828
2026 Honda Pilot
new
Platinum White exterior
Automatic
All-wheel Drive
used 2023 Ford F-150 car, priced at $41,683
2023 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
used 2020 Kia Sportage car, priced at $14,810
2020 Kia Sportage
used
Sparkling Silver exterior
Automatic
All-wheel Drive