Service was performed to my satisfaction and service
personnel was helpful and courteous. it took longer than I expected but I’m glad it was done well.
personnel was helpful and courteous. it took longer than I expected but I’m glad it was done well.
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by Liza B
Verified Customer
Verified Customer
Feb 19, 2021 -
Rapids Honda responded
Thank you for choosing Rapids Honda, your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again, Liza!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Shawn R is the best!! Thank you for the great service and
professional knowledge of my vehicle! Shawn got me in quickly and did a super job!
professional knowledge of my vehicle! Shawn got me in quickly and did a super job!
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by CHLEBHOME12315
Verified Customer
Verified Customer
Feb 10, 2021 -
Rapids Honda responded
Thanks for sharing your thoughts about your experience with Shawn here at Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Brought my Honda Odyssey in for a unscheduled oil change
in the express service. Timing was perfect. In and out in under an hour and at a reasonable cost.
in the express service. Timing was perfect. In and out in under an hour and at a reasonable cost.
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by jkleerie
Verified Customer
Verified Customer
Feb 09, 2021 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Good services, friendly and good job. Shawn is good
service representative in this dealership. Every time I came there, he is the one I want to ask for help. Thanks Shawn
service representative in this dealership. Every time I came there, he is the one I want to ask for help. Thanks Shawn
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by hungpham_htc
Verified Customer
Verified Customer
Feb 07, 2021 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great experience. Shawn was great. I arrived a
half-hour before my appointment and he got me right in. He even checked me out at the end of the appointment and helped me use up a partial gift car
half-hour before my appointment and he got me right in. He even checked me out at the end of the appointment and helped me use up a partial gift card that I had. I highly recommend this dealership.
Dave Miller
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by davem5
Verified Customer
Verified Customer
Feb 05, 2021 -
Rapids Honda responded
Thank you, Dave, we are very happy to hear that Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Everyone is very prompt and friendly. I appreciate the
level of professionalism that I experienced. I will certainly be returning here for my next oil change.
level of professionalism that I experienced. I will certainly be returning here for my next oil change.
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by mchll
Verified Customer
Verified Customer
Jan 26, 2021 -
Rapids Honda responded
Hello, Thank you! We appreciate your business and Shawn looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I love Rapids Honda! Shawn was able to get car in and out
with no hassle. Shawn did not try to sell me anything that I didn't need.
with no hassle. Shawn did not try to sell me anything that I didn't need.
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by kdischinger
Verified Customer
Verified Customer
Jan 25, 2021 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Shawn! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Always satisfied with their work. From scheduling the
service to receiving updates or estimation of the work before it's done. Great job to the team at Rapids!!
service to receiving updates or estimation of the work before it's done. Great job to the team at Rapids!!
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by kphonthipsavath
Verified Customer
Verified Customer
Jan 21, 2021 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us, we are delighted to hear that you've had such a consistently positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Rapids Honda always services my car efficiently and
thoroughly. Shawn is always great. Communication is excellent. Thanks for bringing a Honda dealer to Coon Rapids!
thoroughly. Shawn is always great. Communication is excellent. Thanks for bringing a Honda dealer to Coon Rapids!
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by deniseroy45
Verified Customer
Verified Customer
Jan 20, 2021 -
Rapids Honda responded
Thank you for your business and this review, Denise. We're happy to hear Shawn was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Brought van in for recalls and estimate on broken
headlight. We were never told recalls were not fixed due to not having materials.found that out on the print out. Fixed auto start but found out the
headlight. We were never told recalls were not fixed due to not having materials.found that out on the print out. Fixed auto start but found out the problem was something we had the vehicle in 3 times before. Was never contacted that the vehicle was done service assumed because they gave an estimate. Quality at rapids was good but last few times customer service has been pathetic to say the least.
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by harleypotts
Verified Customer
Verified Customer
Jan 24, 2021 -
Rapids Honda responded
Harley, we take our customer feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. I look forward to speaking to you soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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