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Shawn Wells
102 Reviews
102 Reviews of Shawn Wells
September 18, 2023
I used the Service Center at Landers Toyota for my oil change on my used car I purchased through them. I used online scheduling and chose to wait in the service center lobby. The service department is ver change on my used car I purchased through them. I used online scheduling and chose to wait in the service center lobby. The service department is very efficient and communication was exceptional. I was there for maybe an hour at the most. They also checked my car for any maintenance or potential problems which I appreciate.I am very happy with the results of my visit. More
by Itsjoanieholder
Verified CustomerOther Employees Tagged: Josh Murrah, Chris Johnson , Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler
September 10, 2023
First level costumer service acted like my truck being serviced was an inconvenience to them. Only after getting zero help and getting frustrated did the most simple service assistance start helping me. E serviced was an inconvenience to them. Only after getting zero help and getting frustrated did the most simple service assistance start helping me. Every time I had a conversation with service center I would be mad until the service manager would call to explain issues. Once the truck was returned to me and my wife picked it up, service personnel asked if there were any questions. She asked questions and they were answered with I don’t know that. We ended up getting taken care of on every issue that came up but only after a service advisor would be minimally helpful or saying something unintelligent and acting like we were an inconvenience and an obstacle. More
by BEAU.SPARKS331
August 30, 2023
I would come back for services and possible to trade in or a new car. or a new car. More
by SUAHONGLE
Other Employees Tagged: Josh Murrah, Chris Johnson , Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler
August 26, 2023
Poor knowledge from scheduling counselors. Forgot to connect essential hoses after spark plugs. Left messages for manager with no follow up. Forgot to connect essential hoses after spark plugs. Left messages for manager with no follow up. More
by DLREED7
Other Employees Tagged: Chris Johnson , Tim Doran
July 29, 2023
Fantastic customer service, keep up the great work! I tell folks all the time to buy cars from you! You are very fair, and the service you provide is always 5 Stars! I tell folks all the time to buy cars from you! You are very fair, and the service you provide is always 5 Stars! More
by SSNEMO
Other Employees Tagged: Josh Murrah, Chris Johnson , Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler
July 26, 2023
Overcharged. attendant said little to nothing because it'd be so easy and the attended the check me out at $90 lower to 70 after I complained I will go to other d attendant said little to nothing because it'd be so easy and the attended the check me out at $90 lower to 70 after I complained I will go to other dealership and feel like they're from now on. They also did a tire rotation which is free because I bought the tires there but I think they charged me for that time. More
by SCHEAFBAUER
Other Employees Tagged: Josh Murrah, Chris Johnson , Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler
July 26, 2023
I truly believe I've been overcharged. One attendant told me that my missing part would be installed for free because it'd be so fast another said be very little but then I was charged $90 One attendant told me that my missing part would be installed for free because it'd be so fast another said be very little but then I was charged $90.00. when I told the attendant that was too high he lowered it to 70. I also had a tire rotation I think they included the time for that. More
by SCHEAFBAUER
Other Employees Tagged: Josh Murrah, Chris Johnson , Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler
July 12, 2023
Great quality service. Great professional workers, very friendly and helpful. Always top service coming here Great professional workers, very friendly and helpful. Always top service coming here More
by MADISONLINEBERGER123
Other Employees Tagged: Josh Murrah, Chris Johnson , Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler
July 07, 2023
Service techs were not friendly. Acted as if they could care less about servicing my new Toyota that I purchased from them. Wow. Will never step foot on the property again Acted as if they could care less about servicing my new Toyota that I purchased from them. Wow. Will never step foot on the property again More
by GIBBS.RANDY1928
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