Shawn Wells
Shawn Wells at Landers Toyota NWA

Shawn Wells | Page 6

Service Director

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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102 Reviews
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102 Reviews

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102 Reviews of Shawn Wells

April 06, 2022

Dealership Rating
Employee Rating

Great service, finished my truck on time, positive experience all around. I'll be back again. More

by JEFFERYSRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

Apr 13, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team provided a positive experience and great service. We'll see you in the shop next time!

April 06, 2022

Dealership Rating
Employee Rating

Great people at landers Toyota. Fast and efficient service at a fair price. Awesome people More

by rlplack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

Apr 13, 2022

Landers Toyota NWA responded

Thank you for the kind review! We appreciate you choosing us for your service needs, and we're glad our team could provide fast and efficient service at a fair price. Thank you for the feedback! We'll see you in the shop next time!

April 03, 2022

Dealership Rating
Employee Rating

Fixed the issue and communicated what they were doing every step of the way. Easy to communicate with due to all the options. More

by header-carhops0e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Snyder

Apr 13, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide easy communication and fix the issue. Thank you for sharing your experience! We hope to work with you again!

March 31, 2022

Dealership Rating
Employee Rating

Professional and speedy. The customer service guy was helpful and explained everything in simple terms. Thank you. More

by JEEPWITHASPLASH
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

Apr 11, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team was helpful and could complete the service in a timely manner. We'll see you in the shop next time!

March 28, 2022

Dealership Rating
Employee Rating

Very curtious and helpful. Explained eveything that was done to my car would diffenitly recommend Landers Toyota for service More

by Boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herbert Osorio

Apr 11, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could explain the services that were being done. Thank you for recommending our service team! We'll see you in the shop next time!

March 23, 2022

Dealership Rating
Employee Rating

The derive guys here in this service department ,will assist you in any aspect and inform you of anything that could happen and attend to your vehicle needs as well whatever means it may take to your sat More

by CORZOALEXANDER2067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

Mar 24, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you giving our service team a shoutout, and we're glad to hear they continue to provide satisfactory shop experiences. Thank you for the feedback! We appreciate working with you!

March 12, 2022

Dealership Rating
Employee Rating

Toyota alway makes sure to check everything and even clean my car. Never had an issue and the service provider always gives you the best advice and recommendations for your vehicle. More

by delgadillo_bash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills

Mar 14, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could offer advice and recommendations for your vehicle. Thank you for sharing your experience, and we hope to see you in the shop next time!

March 01, 2022

Dealership Rating
Employee Rating

In the last service I did not get the car wash done. My car is less than an year old but still there was issue with alignment which I had to pay for. Not a good customer experience. More

by Pavan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 03, 2022

Landers Toyota NWA responded

Our car wash was inoperable for approximately a week and a half and we apologize that you were not informed of this at check-in, as we should have communicated that with you in order to properly set expectations. And we understand your concern with the alignment, but are unfortunately unable to charge the manufacturer after 12 months or 12,000 miles. We do thank you for your service and appreciate you giving us the opportunity.

February 24, 2022

Dealership Rating
Employee Rating

The service center is fantastic. I was introduced to Landers by Toni Luetjen. Who is a wonderful representative for Landers Toyota NWA! I look forward to doing business withLanders More

by Chris L. Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder, Toni Luetjen *****

Mar 09, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs, Chris! We're glad Toni could make the introduction, and we're thrilled our service team could provide fantastic service. We'll see you in the shop next time!

February 24, 2022

Dealership Rating
Employee Rating

On time - friendly - and accurate. Nice area to work while I waited on finished car More

by MCGILL.RUSSELLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

Mar 09, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate your feedback, and we're glad our team could provide on-time, friendly, and accurate service. We'll see you in the shop next time!

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