Shawn Wells
Shawn Wells at Landers Toyota NWA

Shawn Wells | Page 5

Service Director

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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102 Reviews
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102 Reviews

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102 Reviews of Shawn Wells

May 06, 2022

Dealership Rating
Employee Rating

Always a good experience friendly service they let you know what all is needed for your car More

by PETERSONCAROL58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

May 23, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team can always provide a good experience and let you know what your car needs. We'll see you in the shop next time!

May 04, 2022

Dealership Rating
Employee Rating

Have improved service over the past couple of years. Attention to the customer has been very good. Wish prices were lower. More

by DCKLOSTERMEIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Jason Jones, Seth Snyder

May 23, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we're glad to hear our team has improved throughout the year. We'll see you in the shop next time!

May 03, 2022

Dealership Rating
Employee Rating

Very good very good good good good good good good good good good good good More

by WILLIAM E7487 ASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

May 19, 2022

Landers Toyota NWA responded

That's great to hear! Thank you for choosing us for your service needs, and we're glad your experience was very good. We'll see you in the shop next time!

May 02, 2022

Dealership Rating
Employee Rating

Great as always, had it finished very quickly, even faster than their estimate. Fixed every issue. More

by bsuiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

May 12, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could fix every issue and complete the service in a timely manner. Thank you for sharing your experience! We'll see you in the shop next time!

April 25, 2022

Dealership Rating
Employee Rating

they take so long do my service appointment was at 4 get off after 5 pm losing my car antenna i ordered parts for my car bring wrong parts More

by TAPIAA751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

May 09, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you bringing your concerns to our attention and for the feedback. If you would like to discuss your concerns further, please don't hesitate to give us a call. We hope to have another opportunity to provide you with a better shop experience in the future!

April 23, 2022

Dealership Rating
Employee Rating

Very solid customer service. I trust your mechanics and service team. It’s been a great experience starting with the salesman Giovanni More

by MARLEYBUM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide solid customer service and are trustworthy to work with. We hope to work with you again!

April 22, 2022

Dealership Rating
Employee Rating

Our Toyota service was prompt and professional. Salesman was helpful and accurate with service. Refreshing to receive such great service! More

by SHALLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide prompt and professional service. Thank you for the feedback! We hope to work with you again!

April 11, 2022

Dealership Rating
Employee Rating

They were fast and did good work, with genuine and friendly customer service. Toyota has always been my favorite dealership. I do think there’s a missing link in the different service departments, we More

by kendramonet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

Apr 18, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team worked quickly and provided good work and genuine customer service. We appreciate you taking the time to provide us with feedback! We'll see you in the shop next time!

April 07, 2022

Dealership Rating
Employee Rating

Great service , quick but efficient . Lobby is relaxing while you wait and I always feel taken care of More

by DevonG357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Chris Johnson , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

Apr 14, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could take care of you and your Toyota with quick and efficient service. If there is anything else we can help with, give us a call! We'll see you in the shop next time!

April 06, 2022

Dealership Rating
Employee Rating

Didn’t do what was asked to be done rude manager rude service techs won’t ever be back More

by Gloverc707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brandon Holman, Josh Murrah, Chris Johnson , Tim Doran, Skye Moler

Apr 06, 2022

Landers Toyota NWA responded

We would like the opportunity to see if we can help with the situation that you experienced. Please contact our Service Manager, Jason Jones, at jason.jones@landerscorp.com so that he can get the facts of the matter and best see how we can help you.

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