Shawnee Mission

I made a service appointment and I took my new F250 to Shawnee Mission Ford for an oil change at 3000 and asked them to set the auto up window function on the left side. 7 hours later for a simple oil cha Shawnee Mission Ford for an oil change at 3000 and asked them to set the auto up window function on the left side. 7 hours later for a simple oil change I called oh yes its just now done but they didn’t even look at the window. I complained and service manager sent me an email oh we are so sorry bring it back and we will look at that for you I sent 3 email “when do you want it back in” no response. Later a tree fell on my truck and my insurance uses Shawnee Mission Ford so I took it in and the body shop did an amazing job. Because of that I went back to quicklube with a service appointment at 9 am dropped it off at 8:40 by 4 pm the truck had not been touched I was told by the rep service appointment are a drop off time and they took walk in if willing to wait 1.5 hours ahead of my appointment in other words they didn’t give a damm about me. I told her to get my truck ready I was coming to get it and I will take it somewhere that gives a damm about a customer of about 20 years More

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