Shay Piel
Shay Piel at Mac Haik Ford Lincoln
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Shay Piel | Page 25

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.7
283 Reviews

I used to sell cars here. I love the company but found out I am happier fixing cars than selling them. I serve as the go between the mechanics and the customer. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

4.7

283 Reviews

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283 Reviews of Shay Piel

December 08, 2020

Dealership Rating
Employee Rating

Shay, as he always does, is very courteous and professional. He treats the customers with respect and understanding. And, he made sure that we got the car wash for our Navigator! More

by DENNIS SYMANK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 07, 2020

Dealership Rating
Employee Rating

The buying experience was enjoyable and the Service Dept personal is very attentive during my maintenance visits. I drive in from Ft Worth (2 1/2hr approx drive) and I do call ahead and they have been Great More

by ELECMMM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Main, Mark Stepp , Grayson McCaleb, Hiedi

December 07, 2020

Dealership Rating
Employee Rating

I always bring my truck to you for all services. I do believe the labor charges are unreasonable at times. My last visit the labor charges were over $100hr More

by HUNTERS357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

December 07, 2020

Dealership Rating
Employee Rating

The Customer service was outstanding. However I was not sure what was inside my truck because there was some sort of brown shavings that I had to go and vacuum. More

by STELLADLRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 03, 2020

Dealership Rating
Employee Rating

Fast drop off and pickup thur Quick Lane for oil change. Great and friendly customer service. Shay waf friendly and very helpful. Service provided was on time. More

by JCLARK.TEXAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2020

Mac Haik Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

November 30, 2020

Dealership Rating
Employee Rating

Always get excellent service at MacHaik Qwik Lane. Professional, prompt, courteous staff! Purchased 5-year Maintenance Plan and have not regretted that decision! Happy customer! More

by RON.JIEDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 01, 2020

Mac Haik Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Mac Haik Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 27, 2020

Dealership Rating
Employee Rating

Rene from sales , Jose from finance and Jared in Accessories made everything happen! Please go and talk to them. Cheers! I’m a repeat customer so they took care of me very well :) More

by ANILM2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Duane Harris, James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman, Jose Ocampo, Jared Zamora

November 25, 2020

Dealership Rating
Employee Rating

I have always had a good experience with this dealer and this Dept. Thank you for good service. Prices are always comparable to other businesses doing same type of service. More

by FIVEDOGS207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman, Mike Lawrence

Nov 29, 2020

Mac Haik Ford Lincoln responded

Hello, we appreciate your feedback of our Staff's service! We hope to be of service to you again in the future. Take care!

November 11, 2020

Dealership Rating
Employee Rating

I have always got great service from both of these men personally and the quick lube team. I always had great service since I bought my car new several years ago {have 61 thousand miles on it now}. Eve More

by TRAINOUTLAW.GHOST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Stepp , Jason Norman

Nov 12, 2020

Mac Haik Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Safe travels!

November 11, 2020

Dealership Rating
Employee Rating

I would like to say that shay was very nice to work .but I one thing to say since we got our back the break is making a noise and they was not doing that before we bring the car in More

by CINDY_MACGUINNESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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