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Shay Piel
Refer Me
272 Reviews
I used to sell cars here. I love the company but found out I am happier fixing cars than selling them. I serve as the go between the mechanics and the customer. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.
Read moreDealership Experience
11 yrs, 4 mos
Industry Experience
11 yrs, 4 mos
272 Reviews
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272 Reviews of Shay Piel
September 12, 2020
Service department is usually great but I had an early appt to have a recall item addressed. 3 hours into the appt, no part for the recall I was there to address. New appointment will be made when recall appt to have a recall item addressed. 3 hours into the appt, no part for the recall I was there to address. New appointment will be made when recall part is available 😏 waste of effort. More
by JANIS2
Verified Customer
Helpful 
September 12, 2020
I cannot stand this quick service garbage. It was so much easier when you could make appointments. Now I need a ride unless I wanna spend hours waiting. They never apply coupons for unknowing customers who f easier when you could make appointments. Now I need a ride unless I wanna spend hours waiting. They never apply coupons for unknowing customers who forget to mention it. You get harassed when you bring your car in to trade it in by emails and phone calls even when you say you’re not interested in trading it in. I wasn’t going to leave a review but after numerous emails asking for reviews and not getting the hint...here you go. More
by Chris
Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
September 08, 2020
am very please with Mac Haik as i buy from them this is the second truck and they do my service also will lead my friends to them also the second truck and they do my service also will lead my friends to them also More
by JESSE_REICH39
Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
September 07, 2020
Shay always takes great care of me and stays in good communication with me about what's going on. He is consistently the best customer service rep and I appreciate his hard work. communication with me about what's going on. He is consistently the best customer service rep and I appreciate his hard work. More
by MEGANRUHE
September 01, 2020
QuickLane team is always great. James, Jason, Shay, Sophie, and the rest of the crew are always accommodating. We use them for all of our Fords. Sophie, and the rest of the crew are always accommodating. We use them for all of our Fords. More
by FordFamily
Other Employees Tagged: James Main , Edwin Holmstrom, Trevor Lindell, Jason Norman, Sophie
August 28, 2020
Friendly and polite employees that provide excellent service. They followed all guidelines concerning Covid-19. Vehicle was repaired in a timely manner, Best service center in town. service. They followed all guidelines concerning Covid-19. Vehicle was repaired in a timely manner, Best service center in town. More
by JOSBORN1
Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
August 27, 2020
A FANTASTIC TEAM THAT SEEMS TO CARE. I HAVE DEALT WITH A FANTASTIC TEAM THAT SEEMS TO CARE. I HAVE DEALT WITH SHAY SINCE PROBABLY THE BEGINNING OF HIM IN SERVICE. SHAY IS TRULY A CARING REP. I HOPE YO A FANTASTIC TEAM THAT SEEMS TO CARE. I HAVE DEALT WITH SHAY SINCE PROBABLY THE BEGINNING OF HIM IN SERVICE. SHAY IS TRULY A CARING REP. I HOPE YOU DO SIGHT THESE REPS. WHEN THE CUSTOMER HAS A TRULY UNIQUE "CUSTOMER EXPERIENCE". HE'S TRULY DESERVING OF ACKNOWLEDGEMENT. I HOPE IT'S MORE THAN JUST FORWARDING THE EMAIL TO THEM. THESE TRYING TIMES BRINGS THE SUPER STARS TO THE SURFACE. THANKS More
by TXREASOR
August 18, 2020
Shay was very cordial and honest about the wait to have my battery replaced. I'm very grateful to the staff and other customers of being mindful of Covid health safety by wearing masks and maintaining of my battery replaced. I'm very grateful to the staff and other customers of being mindful of Covid health safety by wearing masks and maintaining of social distancing. More
by COVERDISH29XX
August 17, 2020
Excellent communication keeping me updated on findings of what was wrong with my vehicle, the cost, and approximate time of when it would be ready. He also arranged to have recall work done during the same what was wrong with my vehicle, the cost, and approximate time of when it would be ready. He also arranged to have recall work done during the same visit. My Lincoln looked eat when I came to get it. It had been washed and also cleaned on the inside. Thank you for great service! More
by SUSAN31
August 15, 2020
Awesome . Purchased several vehicles from this team. Always a great experience. Would buy from them again if the opportunity arises. One two thre four five Always a great experience. Would buy from them again if the opportunity arises. One two thre four five More
by TNS1999
Other Employees Tagged: Dillon Aviles, Greg
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