Shay Piel
Shay Piel at Mac Haik Ford Lincoln

Shay Piel | Page 39

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

Contact Me
4.7
396 Reviews

I used to sell cars here. I love the company but found out I am happier fixing cars than selling them. I serve as the go between the mechanics and the customer. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.

Dealership Experience

13 yrs, 5 mos

Industry Experience

13 yrs, 5 mos

4.7

396 Reviews

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396 Reviews of Shay Piel

September 29, 2020

Dealership Rating
Employee Rating

Very good customer service . Kept me updated periodically, very personable. Shay is a very good people skills. Would not hesitate to get service here again More

by PDUNGOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 28, 2020

Dealership Rating
Employee Rating

They always provide excellent service and I am always satisfied with their commitment to quality and making sure my truck is serviced appropriately. I have been and will always be a repeat customer. More

by toddhanzelka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Norman

September 25, 2020

Dealership Rating
Employee Rating

Great service every time I come in. Fast and efficient service. I go no where else. They always take care of you and treat you like family. More

by GNAKA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Main , Edwin Holmstrom, Jason Norman

September 16, 2020

Dealership Rating
Employee Rating

called ahead of time to see if it was a good time to take truck in for service, I was given a green light and a time frame of work. service was completed faster than expected More

by CAB-HARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 12, 2020

Dealership Rating
Employee Rating

Service department is usually great but I had an early appt to have a recall item addressed. 3 hours into the appt, no part for the recall I was there to address. New appointment will be made when recall More

by JANIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 12, 2020

Dealership Rating
Employee Rating

I cannot stand this quick service garbage. It was so much easier when you could make appointments. Now I need a ride unless I wanna spend hours waiting. They never apply coupons for unknowing customers who f More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

September 08, 2020

Dealership Rating
Employee Rating

am very please with Mac Haik as i buy from them this is the second truck and they do my service also will lead my friends to them also More

by JESSE_REICH39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

September 08, 2020

Dealership Rating
Employee Rating

Shay always takes great care of me and stays in good communication with me about what's going on. He is consistently the best customer service rep and I appreciate his hard work. More

by MEGANRUHE
Recommend Dealer
Yes

September 01, 2020

Dealership Rating
Employee Rating

QuickLane team is always great. James, Jason, Shay, Sophie, and the rest of the crew are always accommodating. We use them for all of our Fords. More

by FordFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Main , Edwin Holmstrom, Trevor Lindell, Jason Norman, Sophie

Sep 04, 2020

Mac Haik Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 28, 2020

Dealership Rating
Employee Rating

Friendly and polite employees that provide excellent service. They followed all guidelines concerning Covid-19. Vehicle was repaired in a timely manner, Best service center in town. More

by JOSBORN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

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