Shay Piel
Shay Piel at Mac Haik Ford Lincoln

Shay Piel | Page 38

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

Contact Me
4.7
396 Reviews

I used to sell cars here. I love the company but found out I am happier fixing cars than selling them. I serve as the go between the mechanics and the customer. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.

Dealership Experience

13 yrs, 5 mos

Industry Experience

13 yrs, 5 mos

4.7

396 Reviews

Write a Review

396 Reviews of Shay Piel

October 10, 2020

Dealership Rating
Employee Rating

Great experience, everything was perfect. Zac is very personable, trustworthy, and a straight shooter. I would recommend him for all your vehicle purchases. Amazing work 👏 🙌 More

by Happy-go-lucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dillon Aviles, Dustin Clarkson, Zac Deegan, Jared Zamora, Terry Leggett

Oct 15, 2020

Mac Haik Ford Lincoln responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 09, 2020

Dealership Rating
Employee Rating

My wife and I have always brought our Explorer here since our purchase back in 2015. Always friendly, upfront, and quick service. What more could you ask for from a service department? Great job to the whole More

by JPATRICK.REEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

October 08, 2020

Dealership Rating
Employee Rating

Shay Piel is just great and is our go to guy. He is a valuable asset to your organization. We hope you value him as much as we do. More

by DOLOMITE-LIVES
Recommend Dealer
Yes

October 08, 2020

Dealership Rating
Employee Rating

I have a new Ford Explorer and needed my first oil change and also needed a piece of trim under the dash connected -- it was missing bolts and was only noticed several months after purchase. I phoned Shay to More

by CKAYMICHELL
Customer Service
Recommend Dealer
Yes
Oct 09, 2020

Mac Haik Ford Lincoln responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 07, 2020

Dealership Rating
Employee Rating

Shay Peal and Jason Norman have been incredibly helpful whenever I have needed service. They are both professional, helpful and customer focused. I really enjoy working with them. Chuck Clayton More

by CHUCK74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jason Norman

Oct 08, 2020

Mac Haik Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 06, 2020

Dealership Rating
Employee Rating

Great team, easy to work with and friendly to all. Thanks again for the great service. Will be looking for tire next time and will give yall first shot. More

by PHARR.MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Norman

October 06, 2020

Dealership Rating
Employee Rating

Great service and service people were very careful about keeping the car clean. The service mangers behind counter keep me informed. Thanks job well done. More

by ROBERTHANSON188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

Oct 08, 2020

Mac Haik Ford Lincoln responded

Robert, we're pleased to hear everything was completed to your satisfaction! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 05, 2020

Dealership Rating
Employee Rating

When I picked up my car, I had to take it back twice before I could even get home...it was very frustrating and apparently, it wasn't driven before I was called....loud noise and then the under carriage More

by PAT42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Sophie

Nov 03, 2020

Mac Haik Ford Lincoln responded

Pat, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please contact Duane Harris at 512-930-8301 when you have an opportunity, and we will be more than happy to try and turn your experience around.

October 02, 2020

Dealership Rating
Employee Rating

Clean, fast, professionala a a a a a a a a a a a a a a a Clean, fast, professional a a a a a a a a a a a a a a a a a a a a a a a 25 word min - really More

by RICHARDELLIS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 02, 2020

Dealership Rating
Employee Rating

On time and calls for every update I needed to know. Great customer service ! Shay was definitely on top of everything and made sure I was set with everything I needed for my visit. More

by ORLANDOAMARO39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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