Shayna McDonald
Shayna McDonald at Heuberger Subaru

Shayna McDonald

Internet Sales Manager

Heuberger Subaru

1080 Motor City Dr.
Colorado Springs, CO 80905

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8 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

12 yrs, 1 mo

not yet
rated

8 Reviews

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8 Reviews of Shayna McDonald

May 18, 2022

Dealership Rating
Employee Rating

As always Shayna always responds to my query in a very quickly and professional manner and I thank her for that More

by rexrbrewer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 04, 2021

Dealership Rating
Employee Rating

She treated us like second class citizens and ended up taking and buying a new Crosstrec and Ascent from Pueblo so Hueburger lost our $80,000.00 in sales and Pueblo Subaru will be getting all my family’s More

by Kenlincoln2015
Customer Service
Friendliness
Recommend Dealer
No
Aug 13, 2021

Heuberger Subaru responded

We are sorry to hear you didn't have a great experience with us but we're sure you'll love your Ascent and Crosstrek from Pueblo. Best of wishes with your new vehicles.

July 26, 2021

Dealership Rating
Employee Rating

It has been a pleasure to purchase a new Crosstrek from Heuberger and especially from Shayna. She answered every question promptly and accurately and was always knowledgeable and pleasant. We plan to rec More

by Jim.conway1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Pickett

January 12, 2021

Dealership Rating
Employee Rating

I have bought 8 cars from Heuberger and Shayna was the best experience so far. She is bright, knows the product and the process and we bought a car in record time even during the pandemic! She is incredib More

by Liz P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skyler Short

Jan 12, 2021

Heuberger Subaru responded

Liz what a shining review! Shining even brighter than the stars! I will be sure to let Shayna know she took great care of you! Thank you for taking the time to share, cheers!

September 09, 2020

Dealership Rating
Employee Rating

The grade for customer service was an A+ beginning with the first contact with Shayna all the way through the finance explanations from Abby and Clayton, then continued until I drove away with my new Subar More

by cummings0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clayton Sanders , Abby Stell

Sep 24, 2020

Heuberger Subaru responded

Good morning! Thank you for the great review! We really appreciate the praise and the shout-outs for Shayna, Abby and Clayton. Take care and enjoy that new Forester!! Best regards, Heuberger Subaru

August 03, 2020

Dealership Rating
Employee Rating

Shayna is an all star. She helped me purchase my new vehicle at a very hard time for me...my husband had just passed away. She made everything smooth and comfortable. I can't thank her enough. More

by motheru2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abigal Pagel

Aug 21, 2020

Heuberger Subaru responded

Hi thank you so much for the great review! We are very happy to hear that Shayna was able to take care of you and helped to make your experience an enjoyable one. We are sorry to hear about your husband. Please accept our deepest condolences for your's and your family's loss. Take care, Heuberger Subaru

July 25, 2020

Dealership Rating
Employee Rating

Wow! What A Fantastic Experience! Without a doubt Shayna McDonald provided me the best experience in purchasing a vehicle in 36 years! To start, Shayna was very responsive to my vario More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Heuberger Subaru responded

Hi there John! Thank you for the great and detailed review. We are very happy that Shayna made your experience so enjoyable. Thank you so much for your business and for all the compliments as well! Have a great day, Heuberger Subaru

December 15, 2019

Dealership Rating
Employee Rating

Shayna took over for another salesperson who was off the day we purchased and was very helpful and friendly. We would recommend her for her helpful approach and attentiveness. More

by Tamara
Recommend Dealer
Yes

Other Employees Tagged: Ivan Bonilla, Adam Stent

Dec 16, 2019

Heuberger Subaru responded

Hi there Tamara! We appreciate the kudos for Shayna. We are sorry to hear that your original salesperson was unavailable at the time of your purchase, but we are very glad to hear that Shayna was able to jump in and take care of you. Thank you very much for choosing us for your vehicle purchase and wish you the best! Thank you, Heuberger Subaru

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