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Sheila Ocasio
Sheila Ocasio at Hollywood Kia
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Sheila Ocasio | Page 20

CUSTOMER SUPPORT MANAGER

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.4
192 Reviews

Earning Customer For Life

Dealership Experience

2 yrs, 3 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.4

192 Reviews

Write a Review

192 Reviews of Sheila Ocasio

April 04, 2022

Dealership Rating
Employee Rating

Facility is clean. The service rep was great. The girls on the front desk should be a little bit more friendly though. Otherwise great place. More

by ROBAMORROW20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Nunez

Helpful
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Apr 04, 2022

Hollywood Kia responded

Please know I take your feedback seriously. I will take note of this feedback; I will also share what you've written with my team. Thank you! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

March 31, 2022

Dealership Rating
Employee Rating

Very hard to make appointments, ding my sportage door. Try to charge extra for service that should be free More

by Rafael Velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful 1
Report | Print
Mar 31, 2022

Hollywood Kia responded

Hi Mr. Velez, we are sorry to hear that your experience at our dealership was not the quality you expected. I want to speak with you regarding this matter. Please reach out to us at (954)-967-7400 ext. 7421 Sheila Ocasio

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