317 Reviews
Write a Review317 Reviews of Sheila Sandel
October 01, 2025
I ask them to fix my my mirror adjuster and they only just put it up and when I close the door it failed back down I was Very disappointed because they had my car for two weeks just put it up and when I close the door it failed back down I was Very disappointed because they had my car for two weeks More
October 01, 2025
I brought my car in two weeks ago to have the tire sensors changed and was having trouble starting it was told by Sheila that I’d have to bring it back Thursday to have it evaluated for the starting p sensors changed and was having trouble starting it was told by Sheila that I’d have to bring it back Thursday to have it evaluated for the starting problem so I brought it back Thursday she said it would be 24 hours to have it evaluated so I called Friday afternoon and she said they didn’t get to it yet I was aggravated I didn’t want to be without my car all weekend and she said I could come get it and bring it back Monday and I told her NO you already have it do something she said she’d call me Monday before noon and when she called she said it was my key and it was going to be a good chunk of change (not in those words) and she also said I’d have to get my tire sensors changed I was livid I said I had that done Tuesday she said well you want me to call car shield and have them reimburse you 🤬 I told her they already paid for it she said well who wrote the ticket up I said YOU DID!!! She said don’t mind me so when I came to get my car I talked with the manager (Carlos) and told him everything and he made good on a bad situation and when I went outside to get my car Sheila followed me and cornered me and said what did I do and started telling me about how she owned her own business and always took care of her customers I just kept backing up to my car and left I’ve been buying and always being my vehicles to Leson to have them serviced and I’ve NEVER been treated the way I was this time-I’ll always continue to bring my car to Leson BUT I’ll choose someone else next time-thank you for listening 👍 More
Other Employees Tagged: Carlos 5 stars
September 29, 2025
Service is always great. They did not had the part in stock. No problem, it was order and a date to install was scheduled. They did not had the part in stock. No problem, it was order and a date to install was scheduled. More
Other Employees Tagged: Alvis Favorite , Claudia Breaux
September 21, 2025
Drove up for my appointment was greeted by Shelia. She was very professional and got me signed in. Asked if I needed anything. Went in side and waited. Called my name when my work was completed. Thank She was very professional and got me signed in. Asked if I needed anything. Went in side and waited. Called my name when my work was completed. Thanks for everything. More
September 21, 2025
Alexandra was wonderful. She made sure that everything that was supposed to be done initially was done, th day after. I went in for an oil change and paid for tire rotation She made sure that everything that was supposed to be done initially was done, th day after. I went in for an oil change and paid for tire rotation and balance. My tires, brakes and battery were not checked per the oil change sticker in the window, my rotate and balance was not done and my dashboard was still showing washer fluid low, add fluid. windshield wiper fluid. But again, Alexandra heard my concerns, was very apologetic and made everything right! I'm very grateful to her, after spending $100 and not having all the requested services completed or even looked at. I'm only giving 5 stars because of Alexdra and Sheila Sandel More
Other Employees Tagged: Alex Bingham

