Sheila Sandel | Page 22

It was great! I went in to check my tires and breaks. I didn't have an appointment and it was a little latter in the day but they said no problem and fit me in wit I went in to check my tires and breaks. I didn't have an appointment and it was a little latter in the day but they said no problem and fit me in with no problem at all! Even found a recall( I think thats what Ms. Sheila said it was) for the module for the fuel pump and I said 'OK. Let's make the appointment because its getting late and I don't want to keep someone late at work.' Ms. Shelia and the gentleman who was working on my car both said 'absolutely not! We can fix this right now! Not gonna send you home in a car that isn't at 100%!' They care about there customers! Even us rude goofballs with no appointment! ?????? But seriously, that whole crew over there are amazing! More

by shackgirl Verified Customer Verified Customer

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They made a quick and accurate diagnosis and she explained everything for me good enough for me to understand. Despite my many questions she was patient and understanding. I intend on returning ther explained everything for me good enough for me to understand. Despite my many questions she was patient and understanding. I intend on returning there for all my mechanics needs as long as I'm driving. More

by aaabb4b Verified Customer Verified Customer

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Met me outside prior to checking in and quickly got the service started. Gave an exact time it would be ready for pickup and was spot on. Great Work! service started. Gave an exact time it would be ready for pickup and was spot on. Great Work! More

by Luther.Keith1440 Verified Customer Verified Customer

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Sheila was great! She kept me updated the entire time my vehicle was being worked on. She kept me updated the entire time my vehicle was being worked on. More

by Umssheila1 Verified Customer Verified Customer

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Friendly and helpful Ms Sheila was very friendly and helpful and made sure I was notified of the progress on my vehicle helpful and made sure I was notified of the progress on my vehicle More

by Stocktonbonnie Verified Customer Verified Customer

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I was very impressed by the service dept and the associates professionalism and efficiency I spent less than 1 hr to get my oil changed and tires rotated associates professionalism and efficiency I spent less than 1 hr to get my oil changed and tires rotated More

by TJames Verified Customer Verified Customer

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I ask them to fix my my mirror adjuster and they only just put it up and when I close the door it failed back down I was Very disappointed because they had my car for two weeks just put it up and when I close the door it failed back down I was Very disappointed because they had my car for two weeks More

by astansberry2156 Verified Customer Verified Customer

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I brought my car in two weeks ago to have the tire sensors changed and was having trouble starting it was told by Sheila that I’d have to bring it back Thursday to have it evaluated for the starting p sensors changed and was having trouble starting it was told by Sheila that I’d have to bring it back Thursday to have it evaluated for the starting problem so I brought it back Thursday she said it would be 24 hours to have it evaluated so I called Friday afternoon and she said they didn’t get to it yet I was aggravated I didn’t want to be without my car all weekend and she said I could come get it and bring it back Monday and I told her NO you already have it do something she said she’d call me Monday before noon and when she called she said it was my key and it was going to be a good chunk of change (not in those words) and she also said I’d have to get my tire sensors changed I was livid I said I had that done Tuesday she said well you want me to call car shield and have them reimburse you 🤬 I told her they already paid for it she said well who wrote the ticket up I said YOU DID!!! She said don’t mind me so when I came to get my car I talked with the manager (Carlos) and told him everything and he made good on a bad situation and when I went outside to get my car Sheila followed me and cornered me and said what did I do and started telling me about how she owned her own business and always took care of her customers I just kept backing up to my car and left I’ve been buying and always being my vehicles to Leson to have them serviced and I’ve NEVER been treated the way I was this time-I’ll always continue to bring my car to Leson BUT I’ll choose someone else next time-thank you for listening 👍 More

by GARGO6019 Verified Customer Verified Customer

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Service is always great. They did not had the part in stock. No problem, it was order and a date to install was scheduled. They did not had the part in stock. No problem, it was order and a date to install was scheduled. More

by ALONSOCUBA1 Verified Customer Verified Customer

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I forgot the lady name in Service, but she was so nice and professional to me and professional to me More

by ERICACUTE96 Verified Customer Verified Customer

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