Shelby Diepenbrock | Page 2

Paul was great, and in my experience one of the best salesman I’ve been to. salesman I’ve been to. More

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Just purchased a 2020 Acura MDX from the Dealership and Fred Williams was absolutely amazing to work with. He made the trade-in process easy and quick and then explained all the sale pricing in a super ea Fred Williams was absolutely amazing to work with. He made the trade-in process easy and quick and then explained all the sale pricing in a super easy way to understand!! Shelby in Finance did a great job and made the process super quick. It was probably the fastest car purchase that I've ever had in 60 years of buying and selling cars. Great Job from the Dean Team!!! More

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I am in Colorado and online I found the Volvo XC 90 my wife wanted at Dean Team Volvo in St.Louis. It takes a bit of trust to buy a new car online /out of state. Without reservation I can say that my ex wife wanted at Dean Team Volvo in St.Louis. It takes a bit of trust to buy a new car online /out of state. Without reservation I can say that my experience with the Dean Team and my Sales Person Tracy Hogan was the best experience I've had buying a new car. The professionalism, knowledge, and the communication skills of Ms Hogan were truly outstanding. It was a smooth and enjoyable experience working with her. All details were handled efficiently including the shipping to my home in flawless condition. I very much recommend Dean Team of St. Louis More

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The best experience purchasing a car hands down! Paul was amazing to work with and I must say the service was impeccable. Very attentive and ensured I was extremely satisfied throughout the process Paul was amazing to work with and I must say the service was impeccable. Very attentive and ensured I was extremely satisfied throughout the process which by the way was seamless. Don’t hesitate to work with these guys as you won’t be disappointed. Shelby in Finance was probably the most friendly financial advisor I’ve worked with at a car dealership. I won’t be purchasing a car from anyone else! We are already planning on purchasing our 2nd vehicle here soon and looking forward to working with Paul & Shelby again very soon. More

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Paul is AMAZING, FRIENDLY, HELPFUL and was wonderful to work with. Paul did all he could do to make our buying experience easy and fun. He answered all of our questions and literally ran from one building work with. Paul did all he could do to make our buying experience easy and fun. He answered all of our questions and literally ran from one building to the next to find the right car for us. If you want a really pleasant experience purchasing a car you can do no better than Paul. We had the dynamic duo with Paul and Joe helping us find the right car with all the must have options and helped us find exactly what we wanted. Joe did a great job explaining all the specials Volvo had to offer and explained all the cars features. Joe was really friendly and his conduct put as at ease. Finally, Scott, the Sales Manager equally a friendly professional, asking us when we first went through the front door, how he could help. When going over the final numbers he was clear, direct and transparent with us and I really appreciated his candor approach. 5 stars all around. P.S. Shelby in Finance was Quick and Efficient and made the loan process so easy. More

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The buying experience with Paul and the Dean Team Volvo squad was one of the easiest car buying experiences I have ever had. Quick and to the point. I had a car I wanted and a price I wanted to pay. 10 hou squad was one of the easiest car buying experiences I have ever had. Quick and to the point. I had a car I wanted and a price I wanted to pay. 10 hours later I was driving away with the car and price I wanted More

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Brian was extremely helpful recently when we wanted to purchase our Volvo that had been under a lease contract. I highly recommend Brian to anyone who wants the extra customer service and knowledge. He's purchase our Volvo that had been under a lease contract. I highly recommend Brian to anyone who wants the extra customer service and knowledge. He's your guy! Diana Spellman More

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Awesome experience from the beginning. Our salesman (Paul Thoman) was a top notch professional, always in contact and answering questions quickly. We were treated like friends and it was Our salesman (Paul Thoman) was a top notch professional, always in contact and answering questions quickly. We were treated like friends and it was effortless going from choosing a vehicle to finishing with a great finance department and driving home in the perfect car. More

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It was good dealing with dean Team Volvo Paul and Scott was great. They will do whatever it takes to make you happy, great experience. was great. They will do whatever it takes to make you happy, great experience. More

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The process of purchasing a car can be daunting, especially if you find yourself needing a new vehicle unexpectedly. Paul Thoman & Shelby Diepenbrock listened to my concerns, answered my questions especially if you find yourself needing a new vehicle unexpectedly. Paul Thoman & Shelby Diepenbrock listened to my concerns, answered my questions and gave me the space and time I needed to make my buying decision with confidence. I felt well taken care of by the entire team at Volvo Cars of St. Louis. Thank you! More

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