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Shelby Krug

Overview Reviews (149) Inventory (258)

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Shelby Krug

Internet Sales Representative

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9

149 Reviews

Overview Reviews (149) Inventory (258)

Dealership Experience

4 yrs

Industry Experience

7 yrs, 5 mos

4.9

149 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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149 Reviews of Shelby Krug

July 15, 2026

Dealership Rating

Employee Rating

Very easy purchase process. Respectful of my time and helpful in finding the right vehicle. Respectful of my time and helpful in finding the right vehicle. More

by charlierozza

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shelby Krug

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June 27, 2026

Dealership Rating

Employee Rating

Buying a new CR V at Lou Sobh Honda using the Costco program was easy. A great experience. program was easy. A great experience. More

by dewilson513

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shelby Krug

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Jun 27, 2026 -

dewilson513 responded

It was great dealing with Shelby Krug and Madison Sobh in Purchasing my new CR V.

June 26, 2026

Dealership Rating

Employee Rating

My appointment to get a few things added to my newly purchased Honda CR V went flawlessly. purchased Honda CR V went flawlessly. More

by dewilson513

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madison Sobh

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear Shelby and Madison made your appointment go smoothly and took great care of your new CR-V. We appreciate your support and hope you continue enjoying your new Honda!

June 25, 2026

Dealership Rating

Employee Rating

Excellent customer service from start to finish. Low pressure helped to make me feel more comfortable. Low pressure helped to make me feel more comfortable. More

by matthewward073

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shelby Krug

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for the great review! We're thrilled Shelby made your experience comfortable and pressure free from start to finish. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Honda!

June 19, 2026

Dealership Rating

Employee Rating

My sales person Shelby was very knowledgeable about the cars options and features. She answered my questions and demonstrated a few features I wasn’t aware of. cars options and features. She answered my questions and demonstrated a few features I wasn’t aware of. More

by ttaylot01

Recommend Dealer

Yes

Other Employees Tagged: Chris Garcia

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Jun 22, 2026 -

Lou Sobh Honda responded

Thank you for your review! We're glad Shelby took the time to answer your questions and help you learn more about your vehicle's features. Thank you for choosing Lou Sobh Honda, and enjoy your new ride!

June 16, 2026

Dealership Rating

Employee Rating

Very easy to work with. Quick and to the point. Extremely friendly. Amazing OTD price. Quick and to the point. Extremely friendly. Amazing OTD price. More

by jamcdon24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shelby Krug

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Jun 18, 2026 -

Lou Sobh Honda responded

Thank you for the great review! We're so glad Shelby made the process easy, efficient, and friendly from start to finish. Congratulations, and thank you for choosing Lou Sobh Honda!

June 11, 2026

Dealership Rating

Employee Rating

Very knowledgeable, great experience I would recommend Shelby to anyone wishing to buy a Honda. This is my second vehicle purchase from her and Lou Sobh. Shelby to anyone wishing to buy a Honda. This is my second vehicle purchase from her and Lou Sobh. More

by Good Deal

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shelby Krug

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Jun 16, 2026 -

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We're thrilled to hear Shelby's knowledge and dedication made for another great experience. Earning your business for a second vehicle purchase means so much to us. Congratulations, and we look forward to serving you again in the future!

June 11, 2026

Dealership Rating

Employee Rating

by Good Deal

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shelby Krug

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Jun 16, 2026 -

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We're thrilled to hear Shelby's knowledge and dedication made for another great experience. Earning your business for a second vehicle purchase means so much to us. Thank you for your recommendation, and congratulations on your new Honda!

May 15, 2026

Dealership Rating

Employee Rating

The best dealership in Forsyth county you will not regret going to Lou Shobh Honda going to Lou Shobh Honda More

by bkpt1988

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jamin Workmaster

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May 18, 2026 -

Lou Sobh Honda responded

Thank you for the amazing review and kind words! We truly appreciate your support and are honored to be considered one of the best dealerships in Forsyth County. Thank you for choosing Lou Sobh Honda!

May 01, 2026

Dealership Rating

Employee Rating

Everyone was kind, patient, and answered my questions. Shelby was so helpful even when I changed my mind about the model I wanted. Shelby was so helpful even when I changed my mind about the model I wanted. More

by brownjan16

Verified Customer

Trade-in Experience

Recommend Dealer

Yes

Report | Print

May 02, 2026 -

Lou Sobh Honda responded

We appreciate your feedback! Shelby will be so happy to hear this. We’re glad she was able to help you every step of the way and make the process easy, even with the change of plans. Enjoy your new ride!

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