Shelby Krug
Shelby Krug at Lou Sobh Honda

Shelby Krug

Internet Sales Representative

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
140 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

7 yrs, 3 mos

4.9

140 Reviews

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140 Reviews of Shelby Krug

May 01, 2026

Dealership Rating
Employee Rating

Everyone was kind, patient, and answered my questions. Shelby was so helpful even when I changed my mind about the model I wanted. More

by brownjan16
Trade-in Experience
Recommend Dealer
Yes
May 02, 2026

Lou Sobh Honda responded

We appreciate your feedback! Shelby will be so happy to hear this. We’re glad she was able to help you every step of the way and make the process easy, even with the change of plans. Enjoy your new ride!

May 01, 2026

Dealership Rating
Employee Rating

Simple and straightforward. Staff was easy to work with and will likely come here again More

by leitning24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reza Moshiri

May 02, 2026

Lou Sobh Honda responded

We’re glad to hear your experience was simple and easy! That’s exactly what we strive for. We appreciate your business and look forward to seeing you again!

April 01, 2026

Dealership Rating
Employee Rating

It was a pleasant purchase experience. Both Shelby and Joseph were very easy to work with. Joseph Allen is very knowledgeable. He answered all our questions and also confirmed his informat More

by Joanne Lu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Allen

Apr 02, 2026

Lou Sobh Honda responded

Thank you so much for your thoughtful review, Joanne! We’re thrilled to hear Shelby and Joseph made your purchase experience such a pleasant one. It’s great to know Joseph was knowledgeable, helpful, and able to answer your questions quickly while keeping the process comfortable and pressure-free. Thank you for choosing Lou Sobh Honda!

March 13, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. We were able to take our time to find the perfect vehicle. We never felt rushed. More

by tomrdon
Recommend Dealer
Yes

Other Employees Tagged: Shelby Krug

Mar 17, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you had a relaxed and enjoyable experience finding the perfect vehicle. Our team is always here to help without any pressure. We appreciate you choosing Lou Sobh Honda!

March 03, 2026

Dealership Rating
Employee Rating

Knowledgeable associates who provide a warm and welcoming experience. Didn’t feel pressured to make a decision More

by Nicholas.ray26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Carr, Joseph Allen

Mar 10, 2026

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear our team provided a warm, welcoming experience and that you never felt pressured during the process. We appreciate you choosing Lou Sobh Honda and hope to see you again in the future!

January 08, 2026

Dealership Rating
Employee Rating

Purchasing from Lou Sobh Honda and Shelby Krug was the best experience ever. Great service! More

by cdkennedy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Fox in Finance

Jan 09, 2026

Lou Sobh Honda responded

Thank you so much for sharing your experience! We’re thrilled to hear that Shelby and the Lou Sobh Honda team made your visit the best ever. We truly appreciate your kind words and look forward to serving you again.

December 03, 2025

Dealership Rating
Employee Rating

Easy to work with. Great experience Great dealership. Friendly staff. Ok I like their supply of vehicle More

by ANILKARA67
Recommend Dealer
Yes

Other Employees Tagged: Shelby Krug

October 29, 2025

Dealership Rating
Employee Rating

Great buying experience from all. Thank you for helping me get a nice car! Would recommend to others More

by canadyx8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luis Abreu , Nick Staehling

Oct 30, 2025

Lou Sobh Honda responded

Thank you for your feedback! We’re glad our team was friendly and provided thorough solutions that meet your needs. We appreciate your trust and satisfaction!

October 18, 2025

Dealership Rating
Employee Rating

Working with Shelby was THE BEST! She made the entire process so seamless. I’d recommend her to my friends and family without hesitation. If I had to buy another car tomorrow I’d cal More

by RXTECH0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamin Workmaster , Nick Staehling

Oct 20, 2025

Lou Sobh Honda responded

Thank you! We’re thrilled to hear Shelby made your experience seamless and enjoyable. We truly appreciate your recommendation and your trust. She’ll be so happy to hear your kind words!

September 11, 2025

Dealership Rating
Employee Rating

The person I dealt with the most was Kim Carr. She did my test drive and went over all the features of the CRV. Discussed her experience with Honda vehicles. I did text with Shelbie a few times, b More

by dawn_cowart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2025

Lou Sobh Honda responded

Thank you for your feedback. We’re glad Kim, Jamin, and Shelbie made your experience a positive one, and we’ll use your input about the wait and insurance to improve. Enjoy your new CR-V!

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