Shelby Krug | Page 14

The buying experience was great, but everything went downhill from there. We bought the vehicle on March 19, but as of May 4th we haven’t received a tag. We had a vacation planned starting May 4th so on downhill from there. We bought the vehicle on March 19, but as of May 4th we haven’t received a tag. We had a vacation planned starting May 4th so on April 25th we called and they said we would have the tag in a week. Needless to say we had to start canceling plans. I feel someone at the dealership really dropped the ball. Certainly won’t ever recommend this dealership. More

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Everyone here is so professional and helpful! We worked with Shelby, Larry, & Josh. We really couldn’t have had a better experience and will be back in the future! This is the 3rd vehicle that ou We worked with Shelby, Larry, & Josh. We really couldn’t have had a better experience and will be back in the future! This is the 3rd vehicle that our family has purchased from this dealership. More

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The service was awesome. I hope they offer much better service in the future. Thanks. I hope they offer much better service in the future. Thanks. More

by shabuthomas2002 Verified Customer Verified Customer

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Shelby was incredibly kind! ! Determined, diligent; without coming across as pushy. A wonderful experience. She’s a rockstar ! Determined, diligent; without coming across as pushy. A wonderful experience. She’s a rockstar More

by dustintaves Verified Customer Verified Customer

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I recently had the pleasure of purchasing a brand new 2023 Honda Odyssey Elite from Lou Sobh Honda, and I must say, it was truly an outstanding experience from start to finish. From the moment I walked i 2023 Honda Odyssey Elite from Lou Sobh Honda, and I must say, it was truly an outstanding experience from start to finish. From the moment I walked into the dealership, I was greeted with warmth and professionalism by the entire staff. Shelby, my salesperson, was an absolute gem. Her knowledge of the 2023 Honda Odyssey Elite was impressive, and she took the time to thoroughly explain all the features and benefits of the vehicle. She was extremely patient with my questions and never made me feel rushed or pressured. It was evident that Shelby genuinely cared about my needs and wanted to ensure I made the best decision for my family. The entire team at Lou Sobh Honda went above and beyond to make the process smooth and effortless. From the test drive to the financing process, everything was seamless. I was especially impressed with how well everyone communicated and worked together to provide an enjoyable car buying experience. The 2023 Honda Odyssey Elite itself is a fantastic vehicle, and I couldn't be happier with my purchase. It's the perfect blend of luxury, comfort, and practicality, and I have no doubt that it will serve my family well for years to come. I wholeheartedly recommend Lou Sobh Honda for anyone considering purchasing a new or used vehicle. Their commitment to customer satisfaction is truly unparalleled. A special thank you to Shelby for making this experience one that I will always remember fondly. I will definitely be returning to Lou Sobh Honda for future vehicle purchases, and I encourage anyone in the market for a new car to do the same. Trust me, you won't be disappointed! 5 stars all the way! More

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Everyone was very friendly and the process went well. I would recommend them to someone I would recommend them to someone More

by benjiej Verified Customer Verified Customer

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Shelby and JW did great to assist me with this purchase. They were both very facilitating with scheduling the test drive as well as the final purchase. For the most part this was a very smooth process. They were both very facilitating with scheduling the test drive as well as the final purchase. For the most part this was a very smooth process. More

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Shelby did a great job assisting us with the purchase of a new Honda Oddyssey. She was diligent and timely in her follow up. She presented us with multiple options and gave the pros and cons to each of th a new Honda Oddyssey. She was diligent and timely in her follow up. She presented us with multiple options and gave the pros and cons to each of the different trims. Shelby was available when we needed her and her approach was friendly not pushy. We would definitely purchase a vehicle from her and Lou Sobh again. We got the best deal on the model we wanted without the stress and hassle that sometimes comes with purchasing a vehicle. More

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Professional, attentive to customer needs and desires. Every area we encountered was truly enjoyable, even in the credit department. We will definitely refer your dealership to others. A definite shout ou Every area we encountered was truly enjoyable, even in the credit department. We will definitely refer your dealership to others. A definite shout out to the mechanic that serviced my vehicle, after he finished, he came to me and told me what was done, exceptional! More

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My wife and I went to Lou Sobh looking at a new CRV. Shelby Krug was professional, helpful and friendly. She helped us throughout the process. When we asked something she was not sure about, since this Shelby Krug was professional, helpful and friendly. She helped us throughout the process. When we asked something she was not sure about, since this was a hybrid, she took the time to get the right answer for us. I highly recommend her. More

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