Shelby Ruffo

When I walked into BMW of Bridgewater, I wasn't sure if I was getting a car or not. Shelby was professional, kind, and patient. She helped me find the perfect car so I able to leave with one that day. was getting a car or not. Shelby was professional, kind, and patient. She helped me find the perfect car so I able to leave with one that day. More

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This has been one of the best car purchasing experiences I’ve had. Shelby Ruffo was outstanding. She made the entire process feel effortless and exceeded my expectations in terms of service. One example is I’ve had. Shelby Ruffo was outstanding. She made the entire process feel effortless and exceeded my expectations in terms of service. One example is that she was the one that helped me coordinate with my insurance company the addition of my new car to my existing policy. Also, she answered all of my questions and made sure I took a look of some of the alternatives I initially was interested in before I made a final decision. I also want to shout out Devin as he helped me set up my car. Even though this is a recently launched new X5 model, Devin knew how to navigate the car and helped me tailor my preferences and taught me how to do it later myself. He was also excellent. Thank you both for a great experience and great service. More

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Shelby is absolutely exceptional! We had an amazing experience working with her, and she completely redefined what the car-buying experience should be. Her professionalism, attention We had an amazing experience working with her, and she completely redefined what the car-buying experience should be. Her professionalism, attention to detail, responsiveness, and genuine commitment to customer satisfaction set her apart. She is incredibly organized, methodical in her approach, and always one step ahead, making the entire process seamless, transparent, and enjoyable. What impressed me most was her ability to combine outstanding sales leadership with a personal touch, making us feel valued throughout the journey. Shelby didn’t just help us buy a car; she elevated the entire experience to a level I had never encountered before. She sets a new benchmark for what exceptional customer service looks like. I would highly recommend her to anyone looking for a truly first-class car-buying experience! More

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Shelby is amazing ! !! The best in the business!!! Great experience …great dealership. Everyone was a pleasure to deal with. This was the easiest vehicle purchase i have !! The best in the business!!! Great experience …great dealership. Everyone was a pleasure to deal with. This was the easiest vehicle purchase i have ever made, working with their finance team, Bobby Haller, he made this process seamless!! More

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Shelby was very tentative and made sure to answer all my questions. She was a pleasure to work with. I would buy another car from her. Devin explained everything about my new M8 making me feel very in und questions. She was a pleasure to work with. I would buy another car from her. Devin explained everything about my new M8 making me feel very in understanding any feature. Their service area is very good, great dealership and staff! More

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I am enjoying my new car, and Shelby Ruffo made the process very efficient, timely, and effortless. Shelby is a true professional and delivered everything she promised! process very efficient, timely, and effortless. Shelby is a true professional and delivered everything she promised! More

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Shelby was responsive, courteous, honest and friendly. Would be happy to work with Shelby again in the future. Would be happy to work with Shelby again in the future. More

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This is the 2nd car we've bought from BMW Bridgewater. Shelby Ruffo made it a great experience. She was knowledgeable, patient and helpful. Tyler was excellent at helping me get familiar with my purchase' Shelby Ruffo made it a great experience. She was knowledgeable, patient and helpful. Tyler was excellent at helping me get familiar with my purchase's electronics and controls. People like this are the reason I bought a car at this dealership a second time. More

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It was going to be our first BMW. .we did some online research and decided to go to BMW Bridgewater..I normally hate the dealership experiences but to our surprise, this was a pleasant .we did some online research and decided to go to BMW Bridgewater..I normally hate the dealership experiences but to our surprise, this was a pleasant surprise…Shelby was very friendly and quick to give us a test drive and explain things to us patiently and stayed over time with us to finalize the deal. During the picking up the car also experience at the dealership was excellent…! They have lot of inventory and options in stock…I would definitely recommend to go there…and don’t forget to ask for Shelby..😊 More

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Shelby was great to work with. Very friendly, meticulous, patient and followed up diligently with us over many weeks to suit our family’s availability. Shelby made buying a car a Very friendly, meticulous, patient and followed up diligently with us over many weeks to suit our family’s availability. Shelby made buying a car a very enjoyable experience for us. More

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