Shelina Reeves
Shelina Reeves at Med Center Mazda

Shelina Reeves | Page 2

Cashier

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.9
27 Reviews

Dealership Experience

4 yrs, 7 mos

Specialties & Trainings

Sales associate 10 years

4.9

27 Reviews

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27 Reviews of Shelina Reeves

October 30, 2025

Dealership Rating
Employee Rating

Honestly I'm disappointed in the quality of my car it has not held to my standard More

by Starleshia.willis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gerald Seaborn, Cindy Steinberg

Nov 04, 2025

Med Center Mazda responded

Hi there, Thank you for your review. We're very sorry that you're disappointed in the quality of your vehicle and would like to learn more details, so we can try to rectify any issues you may have. At a time that works best, please email our GM, Matt Clarkson, at matt@medcentermazda.com. We appreciate your time and business with us.

October 29, 2025

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it was timely well performed and everyone was pleasant and directed .As with the purchase i am still very pleased, More

by copwalker
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Recommend Dealer
Yes

October 29, 2025

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Always great service. Process is always easy. Everyone is very helpful. Recommendations are sensible. High appreciate the video updates More

by cfranklin9
Service Price Transparency
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Recommend Dealer
Yes

October 28, 2025

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Employee Rating

The personnel were personable & competent. The oil change and front end alignment was completed in a reasonable amount of time. More

by kjscott17
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Recommend Dealer
Yes

October 06, 2025

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The wait wasn’t terribly long. Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Che More

by stanhop27
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Med Center Mazda responded

Hi there, Thank you so much for your feedback! We’re thrilled to hear Gerald made your visit such a great one and that you enjoyed the checkout process. We’ll be sure to share your kind words with the team! However, we’re sorry to hear your interaction with our sales staff didn’t leave the same positive impression. That’s not the experience we want for our guests, and we’ll be addressing this with our team. We truly appreciate your honesty and hope we’ll have another chance to show you the friendly, welcoming experience we strive for across all departments.

September 30, 2025

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Employee Rating

The people were great. My only complaint is the opportunity to contact someone by phone doesn’t exist… More

by freck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Steinberg

September 27, 2025

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Excellent customer service. All go the extra mile to make sure that you are happy. More

by Rick
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Recommend Dealer
Yes

Other Employees Tagged: Todd Stratton, Gerald Seaborn

September 24, 2025

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They sold me a defective car. They cannot fix it. They are not being honest. Too many lies and contradictions. Cannot recommend them. More

by mumozoga22
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Service Communication
Recommend Dealer
No
Sep 29, 2025

Med Center Mazda responded

Hello, We’re truly sorry to hear about your experience. It’s concerning to learn that you feel you haven’t received clear communication or a resolution regarding your vehicle. That’s not the experience we want for our customers, and we regret the frustration this has caused. We’d like the opportunity to look into this matter further and work toward a solution. Please reach out to us directly at matt@medcentermazda.com, we can better understand the situation and address your concerns as quickly as possible. Thank you for bringing this to our attention.

September 19, 2025

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Employee Rating

Joey Chance deserves an award for excellence in customer service. Thank you Joey for everything. More

by mmash98
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Recommend Dealer
Yes

September 16, 2025

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Employee Rating

Tyler was very informative on what was wrong with my car. He actually showed what was wrong wirh it instead of saying what was wrong with it. He got my car sounding like a car again. I highly recommend him. More

by kennethbwright2
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Service Time
Recommend Dealer
Yes

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