Shelina Reeves
Shelina Reeves at Med Center Mazda

Shelina Reeves | Page 2

Cashier

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.9
30 Reviews

Dealership Experience

5 yrs

Specialties & Trainings

Sales associate 10 years

4.9

30 Reviews

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30 Reviews of Shelina Reeves

November 08, 2025

Dealership Rating
Employee Rating

Good, but lack of communication on when vehicle would be ready. Had to call several times to get an answer. More

by yamstan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 03, 2025

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Always a great experience with Mazda Med Center. Bob did a great job taking care of my cars necessary maintenance. They’re never pushy or trying to sell you on something you don’t need. It’s all rec More

by hfeagin03
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

November 02, 2025

Dealership Rating
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Service people were excellent sent a video out showing me what was going on with my car!! The only problem I have every time I leave I have to return and have them check my tires cause that little tire light More

by jojobt2014
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2025

Med Center Mazda responded

Thank you for the fantastic feedback! We're glad you appreciated the service and the video update. We understand the tire light issue can be frustrating and will work to ensure it's addressed for you. Your experience is important to us, and we appreciate your support!

October 30, 2025

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Honestly I'm disappointed in the quality of my car it has not held to my standard More

by Starleshia.willis1
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Recommend Dealer
No

Other Employees Tagged: Gerald Seaborn, Cindy Steinberg

Nov 04, 2025

Med Center Mazda responded

Hi there, Thank you for your review. We're very sorry that you're disappointed in the quality of your vehicle and would like to learn more details, so we can try to rectify any issues you may have. At a time that works best, please email our GM, Matt Clarkson, at matt@medcentermazda.com. We appreciate your time and business with us.

October 29, 2025

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it was timely well performed and everyone was pleasant and directed .As with the purchase i am still very pleased, More

by copwalker
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

October 29, 2025

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Always great service. Process is always easy. Everyone is very helpful. Recommendations are sensible. High appreciate the video updates More

by cfranklin9
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

October 28, 2025

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The personnel were personable & competent. The oil change and front end alignment was completed in a reasonable amount of time. More

by kjscott17
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Recommend Dealer
Yes

October 06, 2025

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The wait wasn’t terribly long. Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Che More

by stanhop27
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

Oct 09, 2025

Med Center Mazda responded

Hi there, Thank you so much for your feedback! We’re thrilled to hear Gerald made your visit such a great one and that you enjoyed the checkout process. We’ll be sure to share your kind words with the team! However, we’re sorry to hear your interaction with our sales staff didn’t leave the same positive impression. That’s not the experience we want for our guests, and we’ll be addressing this with our team. We truly appreciate your honesty and hope we’ll have another chance to show you the friendly, welcoming experience we strive for across all departments.

September 30, 2025

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Employee Rating

The people were great. My only complaint is the opportunity to contact someone by phone doesn’t exist… More

by freck
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Steinberg

September 27, 2025

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Employee Rating

Excellent customer service. All go the extra mile to make sure that you are happy. More

by Rick
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn , Todd Stratton

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