Shelina Reeves
Shelina Reeves at Med Center Mazda

Shelina Reeves | Page 3

Cashier

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.9
33 Reviews

Dealership Experience

5 yrs, 1 mo

Specialties & Trainings

Sales associate 10 years

4.9

33 Reviews

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33 Reviews of Shelina Reeves

October 06, 2025

Dealership Rating
Employee Rating

The wait wasn’t terribly long. Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Che More

by stanhop27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

Oct 09, 2025

Med Center Mazda responded

Hi there, Thank you so much for your feedback! We’re thrilled to hear Gerald made your visit such a great one and that you enjoyed the checkout process. We’ll be sure to share your kind words with the team! However, we’re sorry to hear your interaction with our sales staff didn’t leave the same positive impression. That’s not the experience we want for our guests, and we’ll be addressing this with our team. We truly appreciate your honesty and hope we’ll have another chance to show you the friendly, welcoming experience we strive for across all departments.

September 30, 2025

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Employee Rating

The people were great. My only complaint is the opportunity to contact someone by phone doesn’t exist… More

by freck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Steinberg

September 27, 2025

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Employee Rating

Excellent customer service. All go the extra mile to make sure that you are happy. More

by Rick
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn , Todd Stratton

September 24, 2025

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They sold me a defective car. They cannot fix it. They are not being honest. Too many lies and contradictions. Cannot recommend them. More

by mumozoga22
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Farmer, Gerald Seaborn, Cindy Steinberg , Todd Stratton

Sep 29, 2025

Med Center Mazda responded

Hello, We’re truly sorry to hear about your experience. It’s concerning to learn that you feel you haven’t received clear communication or a resolution regarding your vehicle. That’s not the experience we want for our customers, and we regret the frustration this has caused. We’d like the opportunity to look into this matter further and work toward a solution. Please reach out to us directly at matt@medcentermazda.com, we can better understand the situation and address your concerns as quickly as possible. Thank you for bringing this to our attention.

September 19, 2025

Dealership Rating
Employee Rating

Joey Chance deserves an award for excellence in customer service. Thank you Joey for everything. More

by mmash98
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 16, 2025

Dealership Rating
Employee Rating

Tyler was very informative on what was wrong with my car. He actually showed what was wrong wirh it instead of saying what was wrong with it. He got my car sounding like a car again. I highly recommend him. More

by kennethbwright2
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Service Time
Recommend Dealer
Yes

September 12, 2025

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Employee Rating

This was our First Service since buying the car. We were able to get the time we wanted and it the service was completed timely. More

by Kristiaperrine
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

August 27, 2025

Dealership Rating
Employee Rating

Top notch service department. Friendly staff. Provided great service vehicles while the transmission and clutch were replaced in my Miata. Will definitely continue to use even tho More

by kevin.mccarty67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

August 19, 2025

Dealership Rating
Employee Rating

I had a positive experience scheduling an appointment online - the process was easy, and the wait time was very reasonable. I also appreciated the video walkthrough from the technician, which was very he More

by Cierra
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 08, 2025

Dealership Rating
Employee Rating

I waited for over three hours for an oil change despite having an appointment. I also had an oil leak after service and had to go to a different service center to get my oil cap tightened and my oil topped More

by carolinejns1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

Aug 13, 2025

Med Center Mazda responded

Hi there, We’re truly sorry to hear about your recent service experience. We appreciate you bringing this to our attention, and we’d like the opportunity to make things right. Please contact our Service Manager at tstratton@medcentermazda.com, so we can address your concerns directly and ensure your next visit is a far better experience. Thank you for your feedback — it helps us improve and better serve our customers in the future.

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