Shelina Reeves
Shelina Reeves at Med Center Mazda

Shelina Reeves | Page 3

Cashier

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.9
30 Reviews

Dealership Experience

5 yrs

Specialties & Trainings

Sales associate 10 years

4.9

30 Reviews

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30 Reviews of Shelina Reeves

September 24, 2025

Dealership Rating
Employee Rating

They sold me a defective car. They cannot fix it. They are not being honest. Too many lies and contradictions. Cannot recommend them. More

by mumozoga22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Farmer, Gerald Seaborn, Cindy Steinberg , Todd Stratton

Sep 29, 2025

Med Center Mazda responded

Hello, We’re truly sorry to hear about your experience. It’s concerning to learn that you feel you haven’t received clear communication or a resolution regarding your vehicle. That’s not the experience we want for our customers, and we regret the frustration this has caused. We’d like the opportunity to look into this matter further and work toward a solution. Please reach out to us directly at matt@medcentermazda.com, we can better understand the situation and address your concerns as quickly as possible. Thank you for bringing this to our attention.

September 19, 2025

Dealership Rating
Employee Rating

Joey Chance deserves an award for excellence in customer service. Thank you Joey for everything. More

by mmash98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2025

Dealership Rating
Employee Rating

Tyler was very informative on what was wrong with my car. He actually showed what was wrong wirh it instead of saying what was wrong with it. He got my car sounding like a car again. I highly recommend him. More

by kennethbwright2
Workmanship
Service Time
Recommend Dealer
Yes

September 12, 2025

Dealership Rating
Employee Rating

This was our First Service since buying the car. We were able to get the time we wanted and it the service was completed timely. More

by Kristiaperrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

August 27, 2025

Dealership Rating
Employee Rating

Top notch service department. Friendly staff. Provided great service vehicles while the transmission and clutch were replaced in my Miata. Will definitely continue to use even tho More

by kevin.mccarty67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

August 19, 2025

Dealership Rating
Employee Rating

I had a positive experience scheduling an appointment online - the process was easy, and the wait time was very reasonable. I also appreciated the video walkthrough from the technician, which was very he More

by Cierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 08, 2025

Dealership Rating
Employee Rating

I waited for over three hours for an oil change despite having an appointment. I also had an oil leak after service and had to go to a different service center to get my oil cap tightened and my oil topped More

by carolinejns1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Hobbs, Gerald Seaborn, Cindy Steinberg , Todd Stratton

Aug 13, 2025

Med Center Mazda responded

Hi there, We’re truly sorry to hear about your recent service experience. We appreciate you bringing this to our attention, and we’d like the opportunity to make things right. Please contact our Service Manager at tstratton@medcentermazda.com, so we can address your concerns directly and ensure your next visit is a far better experience. Thank you for your feedback — it helps us improve and better serve our customers in the future.

April 26, 2023

Dealership Rating
Employee Rating

Video send to me by the guy doing my inspection was god awful, audio was muffled the entire 2 minute video as he tried to show me what was wrong with my belt tensioner and failed to accurately show me what More

by dwilliams2299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs , Barry Burns, Joe Morris

May 01, 2023

Med Center Mazda responded

Thank you for sharing your experience and feedback with us. We are sorry to hear about your difficulties with the video and will look into it further, but we are happy you enjoyed working with our team. If you would like to share any more information, feel free to email our General Manager, Chris Martin, at cmartin@medcentermazda.com. We appreciate your time.

January 27, 2023

Dealership Rating
Employee Rating

Very attractive. Well staffed. Took too long to take processing the car after agreeing to the deal. More

by miller5505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 12, 2023

Dealership Rating
Employee Rating

Working with shelina was a very pleasant experience in dealing on this vehicle especially from another state More

by pete36
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tracy Case

3

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