Dan Perkins Subaru

David was very professional and efficient, He got my car in for diagnostics and provided details of the work and costs needed to repair my car, He gave a complete detail of the repairs on the specific issu in for diagnostics and provided details of the work and costs needed to repair my car, He gave a complete detail of the repairs on the specific issue of my visit, and also provided a list of other suggested service needed. I would give a 5 star for David's service but the cost of repairs was a too high to give 5 stars. More

I can’t say enough about this dealership , the outstanding attention to the customer ,I felt like I was their most important person there. I trust this place in fact this is my second car from th outstanding attention to the customer ,I felt like I was their most important person there. I trust this place in fact this is my second car from this dealership, I wouldn’t go anywhere else. Thank You!!! More

Very professional and skilled mechanics and customer service representatives. Facility is top notch especially compared to the old location. service representatives. Facility is top notch especially compared to the old location. More

Very professional and knowledgeable about vehicles. Service is done in a timely manner. Staff is also easily approachable. Service is done in a timely manner. Staff is also easily approachable. More

We purchased our Outback last year, and the staff was friendly and pleasant to deal with. Our salesman Will Zee was great - he was really helpful and informative, and our experience was very enjoyable. friendly and pleasant to deal with. Our salesman Will Zee was great - he was really helpful and informative, and our experience was very enjoyable. Their Milford facilities are nice and cheerful. They even have a large birdcage with beautiful birds in a central area to be enjoyed by all. It provides a great distraction for kids of all ages! More

Helpful right from the start and very friendly. Kevin (Sales) initially helped me about my car’s problem emergently and discerned I needed to return the next day. Came in as he directed, and David Kevin (Sales) initially helped me about my car’s problem emergently and discerned I needed to return the next day. Came in as he directed, and David D provided critical info about my needed repair from a Master Certified Mechanic - I met Jim Nolan and we realized he knew our previous mechanic very well who had worked at Perkins years ago!- and then got me another Outback as a loaner. That was great! Took some time for the part needed and I had the loaner for a week! Repair made and David got it covered under our extended warranty and apparently the problem was also a recall issue. The waiting room was spacious, comfortable and I loved my cappuccino ! Kevin saw me again as I was waiting and asked what had ultimately happened with the car and actually remembered my name. David kept me apprised of the repair progress and could not have been nicer. My husband and I used Perkins 20 yrs ago and followed our mechanic there from Perkins to Premier to Reynolds in Old Lyme btw. A delightful experience all in all. We will likely come back again for service as we have 2 Outback’s and know Jim Nolan is there in Service now. Everyone including your phone agents too are friendly and helpful- everyone! Thanks so much for fixing the car. Lynne H. More

It was great everything was done well. The work was done on time and perfectly The work was done on time and perfectly More

Great customer service and very friendly staff. Thank you for a pleasant and easy experience. Thank you for a pleasant and easy experience. More

Pleasant, personable and thorough. My 2nd maintenance appt. since owning my new Legacy and had the same service rep take care of me, he’s so nice and doesn’t mind all my questions.. an My 2nd maintenance appt. since owning my new Legacy and had the same service rep take care of me, he’s so nice and doesn’t mind all my questions.. answers them with a smile. Thank You, David! More

David and Marc were fabulous in diagnosing and fixing a tricky sensor issue. Highest level of customer service and professionalism. tricky sensor issue. Highest level of customer service and professionalism. More