Shelley Turpin | Page 13

I purchased my 1st Lexus from Shelley and had such a great experience. I especially loved the celebration when they uncovered my new car great experience. I especially loved the celebration when they uncovered my new car More

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Above and beyond customer experience from beginning to end of the sales process. My Sales Specialist made the process quick, easy and fun! end of the sales process. My Sales Specialist made the process quick, easy and fun! More

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Shelly Turpin made all the difference in my decision to purchase a new GX 460. Her outstanding customer service is greatly appreciated. Her attentiveness, clear communication, and transparency throughout t purchase a new GX 460. Her outstanding customer service is greatly appreciated. Her attentiveness, clear communication, and transparency throughout the sales process is what prompted me to buy my first Lexus. In addition, the whole Lexus team at Akron/Canton was exceptional from start to finish. Special thanks to Peter Spacagna, Shab Tadayon and Jannelle Giacomo - My wife and I really appreciate the high quality service - thank you all so much - we love our new GX! More

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Everyone I can in contact with was great. I was greeted as soon as I walked in and led to an available salesperson. I didn’t have an appointment and expected to wait, but to my surprise someo I was greeted as soon as I walked in and led to an available salesperson. I didn’t have an appointment and expected to wait, but to my surprise someone was available right then. More

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The dealership was clean. The atmosphere is bright and cheery. I appreciate privacy and security and I fell this dealership values it. People were cautious in locking their of The atmosphere is bright and cheery. I appreciate privacy and security and I fell this dealership values it. People were cautious in locking their offices and privately sharing information. Everyone that walked by greeted me and/or asked if they could help me. I learned this is the place to go if you want a Lexus. My experience elsewhere wasn’t as great as this one. More

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Excellent service as usual. Thank you Nik and the entire Lexus of Akron-Canton team for quick and thorough service. Love the video explanation from the technician and the texted Thank you Nik and the entire Lexus of Akron-Canton team for quick and thorough service. Love the video explanation from the technician and the texted/emailed communication along with ability to pay from my phone. More

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Shelly is great to work with and makes the process very smooth. Also the new store and amazing. smooth. Also the new store and amazing. More

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Thank you Tammy for inviting me to Lexus of Akron-Canton for the Cavs event! The newly remodeled dealership is beautiful! Everyone was so welcoming, even Pete Mapp, Vice president, and Pete Spacagna, Genera for the Cavs event! The newly remodeled dealership is beautiful! Everyone was so welcoming, even Pete Mapp, Vice president, and Pete Spacagna, General Manger, stopped to greet us and say hello! I’ll be back to get my new Lexus! More

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Went looking for a GX 460 and had a great experience. Shelley was very helpful and informative and gave me a lot to think about. Shelley was very helpful and informative and gave me a lot to think about. More

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I appreciate the personal touch they put forth in making you comfortable with the process. you comfortable with the process. More

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