"Going above and beyond"
Made it easy to buy our NX. Our schedules are very busy. They brought the vehicle to us to test drive then returned the next day with the papers. Great service!
"Five star experience!"
I found this certified lexus online. I placed a call to the dealership and within minutes Shelley Turpin, sales associate returned my call. She made buying this car an absolute pleasure. I was able to negotiate over the phone very easily! She addressed all of my needs and was very proactive to address any questions or concerns. Shelley is very personable, down to earth, and honest.
I've never bought a car that I haven't seen before and honesly, I was a bit nervous! The four hour drive to pick this car up was well worth my time and I would most definitely buy another car from Lexus of Akron-Canton again. My car is beautiful and exactly what I wanted.
Dan Smith, finance manager was very well prepared (found a great interest rate) and I have to mention he has a great sense of humor. It was a very smooth process!
The staff was all very welcoming and I highly recommend this dealership as I feel as though I received a fair price.
Thank you both so very much, I love my car!!
"Our third lexus"
Our salesperson Shelley T was a joy to work with, she answered all of our questions. (And we had a lot) We’ve dealt with other sales people in the past and found them untruthful, with Shelley she was honest and we appreciated it. I would definitely recommend Shelley to friends and family. We gave quality of work a 3 because they offer a ArmorAll products for carpet and seats etc and the inside of our car is splattered with armorall and on the back of our seats they left streaks. Not acceptable. The outside of our vehicle needed cleaned up from the armorall applicantion also, it looked like bug guts on the back door. They left a lot of fingerprints everywhere including the moonroof. (Not just one or two prints we had full hand prints on the glass and finger prints along the chrome area) We love Lexus, but perhaps it’s hard to find people that take pride in their job. 😕
Our Lexus rides like a dream and we love it. We just need the inside detailed now.
Lexus is amazing 😉! I had a very great experience! I would like to thank Shelley and Dan for all of there help . They were very helpful and polite, answering all my questions and they very direct and honest in helping me choose the right vechial that fit my everyday budget and life style. I am very happy and have a new car and great piece of mind!! Thank you 😊 so much!!! I have a great car a great warranty and I honestly couldn’t ask for more! The Lexus team is amazing 😉!!!!!!
"Look here for your next car"
- Judy B
Great place to buy your car. Shelly was wonderful to work with. She is very professional and knowledgeable. Shelly works hard to make sure that you the buyer are happy with your purchase. The process was for the most part easy and hassle free. The dealership is clean and there are multiple areas around to sit and wait for your car when it is in the shop or getting prepped for you to take your new car home. This is our third car from this dealership and we will be back again.
"Easy going Perfection. "
- Greg P.
Everyone is there to help you without being intrusive. The people are good natured, happy anf proffessional. The facilities are clean and comfortable. Their car selection is all you need. Lexus and this dealership rocks.
Other Employees Tagged:
, Jeff Shulz
Shelly was great, super helpful and friendly ! She made the entire process easy and hassle free! I would recommend Shelly and this dealership to others.
Other Employees Tagged:
Friendly , efficient, and knowledgeable , is how I would best describe my experience at Lexus of akron. Shelley is very professional and knows how to treat people, she was able to answer all our questions . I appreciate all she has done for us