Shelley Turpin
Shelley Turpin at Lexus of Akron-Canton

Shelley Turpin

Lexus Master Certified Sales and Leasing Consultant

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

4.9
341 Reviews
4.9

341 Reviews

Write a Review

Dealership Experience

9 yrs, 4 mos

Industry Experience

16 yrs, 5 mos

341 Reviews of Shelley Turpin

September 23, 2026

Dealership Rating
Employee Rating

I had a wonderful experience with Shelly! She is fabulous and we love Lexus! Will definitely be back! More

by isabellarotatori
Recommend Dealer
Yes
Sep 24, 2026

Lexus of Akron-Canton responded

Hello, thank you for your kind words about Shelly and our dealership! We strive to provide exceptional service to all of our customers. We can't wait to see you again!

September 17, 2026

Dealership Rating
Employee Rating

The dealership is really easy to work with and very helpful. They're very knowledgeable about the cars and are really able to pinpoint exactly what you're looking for. We bought a car and they went ov More

by almelinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Evans

Sep 18, 2026

Lexus of Akron-Canton responded

Hi, thank you for your kind words! Our team at the dealership prides ourselves on being knowledgeable and helpful, ensuring our customers find their perfect car. We're so glad to hear that you had a great experience with our salesperson, Shelly. We appreciate your business and hope you enjoy your new car!

August 15, 2026

Dealership Rating
Employee Rating

From the moment we walked into Lexus of Akron, we felt an elevated experience in customer service, attention to detail, and aesthetics. Shelly was easy to talk to, and our interactions felt personal from the More

by jmanderson292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham, Nikolas Rair

Aug 22, 2026

Lexus of Akron-Canton responded

Hello, thank you so much for taking the time to share your experience at Lexus of Akron! We strive to provide exceptional customer service and are delighted to hear that Shelly and Ruth made your visit personal and enjoyable. We are so grateful to have you as part of the Lexus family and look forward to continuing to provide you with a premium automotive experience.

August 15, 2026

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We had an excellent experience when buying our car. Shelly took as much time as we needed to decide to buy. I will recommend her to anyone wanting to buy a new or used car from Shelly Turpin. She wa More

by sweetbowler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Evans

Aug 16, 2026

Lexus of Akron-Canton responded

Hi, thank you for the fantastic review! We are thrilled to hear that Shelly provided you with excellent service and made your car buying experience enjoyable. We will be sure to pass along your kind words to her. Thank you for recommending us to others and enjoy your new car!

August 14, 2026

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Walking in for an oil change on my 2024 Lexus NX, a year still left on my lease, the last thing I expected to hear was how I could be put into a 2026 equivalent model with virtually no additional money down More

by kenjohnso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2026

Lexus of Akron-Canton responded

Hi, thank you for your kind words! We're thrilled to have exceeded your expectations and get you into a new model with ease. Our team strives to provide impeccable service and we're glad Shelley could make your car buying experience seamless. Enjoy your new 2026 Lexus NX!

August 14, 2026

Dealership Rating
Employee Rating

My experience at Lexus was amazing! Shelley and her team were professional and understanding while executing the sale perfectly. I love how safe and reliable my car is and all the featu More

by ashleethomas817
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham, Peter Spacagna

Aug 16, 2026

Lexus of Akron-Canton responded

Hi, thank you so much for your kind words! We are thrilled to hear that your experience at Lexus was amazing and that you love your new car. It was an honor to help you find your dream car and we are grateful to be a part of your journey. Thank you for choosing us and we look forward to seeing you again in the future. Happy driving! 🚘❤️

August 06, 2026

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Great staff, relaxed atmosphere, no pressure. Our sales agent was very knowledgeable and friendly. The finance rep was the same as our sales rep. She explained everything in laymen's terms and wa More

by 1951texasrebel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham

Aug 07, 2026

Lexus of Akron-Canton responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that our staff provided you with excellent service and a stress-free car buying experience. Being able to make informed decisions without feeling pressured is so important to us. We appreciate your recommendation and look forward to serving you again in the future.

August 03, 2026

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Employee Rating

Somehow my first message didn’t go through. I don’t know what happened, but anyway we couldn’t have asked for a better dealership Shelley, Ruth, and the general manager were all top shelf and t More

by 1951texasrebel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham, Greg Evans

Aug 05, 2026

Lexus of Akron-Canton responded

Thank you for the positive feedback! We apologize for any technical issues with your first message, but we are glad to hear that our team at LEXUS OF AKRON Canton provided top-notch service for your vehicle needs. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us!

July 31, 2026

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Very friendly. Very professional. Thorough and went over everything Kept in touch with us about updates on the car More

by tread5k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham, Drew Spargrove

Aug 03, 2026

Lexus of Akron-Canton responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. Our goal is to provide top-notch service and we are glad we were able to keep you informed throughout the process. Thank you for choosing our business!

July 23, 2026

Dealership Rating
Employee Rating

Shelley was extremely patient with me, and worked very hard to get me the right car I needed, and was looking for! She went above and beyond! I've bought several cars with Shelley's help, she's always ma More

by tomm00153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham

Jul 26, 2026

Lexus of Akron-Canton responded

Hi, we're happy to hear you had such a positive experience with Shelley! If you're ever in need of more help, please let us know!

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