Shelly Jackowski
Shelly Jackowski at Norm Reeves Toyota Dallas

Shelly Jackowski | Page 57

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
580 Reviews
4.9

580 Reviews

Write a Review

580 Reviews of Shelly Jackowski

June 05, 2020

Dealership Rating
Employee Rating

Wonderful STAFF throughout DEALERSHIP!!!Every PERSON was Wonderful STAFF throughout DEALERSHIP!!! Every PERSON was very polite & PROFESSIONAL!!! Ten STARS ALWAYS👍🏾✝️😎 EVERY VISIT since purchased Toyot More

by Watts
Recommend Dealer
Yes

Other Employees Tagged: David "DJ" Jones

Jun 14, 2020

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words about your customer service experiences at Cowboy Toyota. We will continue to take good care of your 4Runner and any other vehicles.

June 05, 2020

Dealership Rating
Employee Rating

Cowboy Toyota is excellent mainly because of Shelley Jackowski. Thank you for A++ service. We will continue to be loyal customers always. Thank you a More

by Tricia ault
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

Jun 14, 2020

Norm Reeves Toyota Dallas responded

Cowboy Toyota wants to thank you for being loyal customers. We are glad that you always receive excellent customer service from Shelly.

May 27, 2020

Dealership Rating
Employee Rating

Shelly is the absolute best! She has taken care of seven different Toyota’s of mine for years. I will be a customer for life. More

by Mike
Recommend Dealer
Yes
Jun 06, 2020

Norm Reeves Toyota Dallas responded

We are happy to hear that Shelly always provides the best customer service. Cowboy Toyota appreciates your continued business and wants to be your dealership for all of your sales and service needs.

May 22, 2020

Dealership Rating
Employee Rating

As always Shelly took great care of us. Shelly has been our service advisor since 2007 and 4 different Toyota vehicles. Shelly is the reason we continue to do business with Cowboy Toyota. More

by Papaed
Recommend Dealer
Yes
May 28, 2020

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Cowboy Toyota and know that Shelly will always provide excellent customer service. Thank you for trusting our Service Department with the care of all of your Toyota vehicles.

May 14, 2020

Dealership Rating
Employee Rating

Service department excellent Shelly was very helpful and courteous. Very professional and good quality service given. I would recommend your service department to others. I was More

by joettehanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly provided good quality customer service. Thank you for recommending Cowboy Toyota to your friends.

May 13, 2020

Dealership Rating
Employee Rating

The overall best experience. Ivan was professional and helpful. The internet price was honored. No surprises. Asked me what I expected and matched those expectations. More

by ndcontreras
Recommend Dealer
Yes

Other Employees Tagged: Ivan Williams

May 15, 2020

Norm Reeves Toyota Dallas responded

We are so happy to hear that you had the best car buying experience with Ivan and that all of your expectations were met. We appreciate you coming to Cowboy Toyota.

May 13, 2020

Dealership Rating
Employee Rating

Scheduling appointment was very easy!Shelly ALWAYS takes Scheduling appointment was very easy! Shelly ALWAYS takes the time to explain Service details and what needs to be taken care of on the next visit! More

by Shocken66
Recommend Dealer
Yes
May 15, 2020

Norm Reeves Toyota Dallas responded

Thank you for bringing your vehicle to the Service Department at Cowboy Toyota. We are glad you are always pleased with the customer service you receive from Shelly.

May 13, 2020

Dealership Rating
Employee Rating

Shelly always takes care of me and my cars She explains everything and what to do for the visit. I also got a car to use and it was easy to do an errand and go home to wait for the car to be d More

by Sadegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Do not know her name, but it was easy to sign up for a loaner car.

May 15, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you and your brother always receive fantastic customer service from Shelly. Cowboy Toyota appreciates you bringing your cars to our Service Department. See you next time!

May 12, 2020

Dealership Rating
Employee Rating

Regular check-up I was taken care of immediately and the work was done really well. The waiting rooms are exceptionally clean and cared for. I was personally in More

by jfamha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2020

Norm Reeves Toyota Dallas responded

Thank you for bringing your vehicle for service at our Service Department. We appreciate your kind words about your experience at Cowboy Toyota.

May 08, 2020

Dealership Rating
Employee Rating

My car was finished when it was promised, actually it was a little earlier than promised. All the work was properly done, and my car was returned to me in a very clean shape. Shelley assured me that all prec More

by dzoth
Recommend Dealer
Yes
May 14, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that you received top notch service from our Service Department. Shelly is correct that Cowboy Toyota is taking necessary precautions during this difficult time. Thank you.

...
57

Dealership Inventory (206 Vehicles)

used 2021 Toyota RAV4 Hybrid car, priced at $24,691
2021 Toyota RAV4 Hybrid
used
Magnetic Gray Metallic exterior
CVT
All-wheel Drive
used 2025 Toyota RAV4 car, priced at $34,591
2025 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
Front-wheel Drive
used 2020 Chevrolet Traverse car, priced at $24,523
2020 Chevrolet Traverse
used
Iridescent Pearl Tricoat exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $34,404
2026 Toyota Camry
new
Underground exterior
CVT
Front-wheel Drive
used 2022 Toyota RAV4 car, priced at $28,591
2022 Toyota RAV4
used
Gray exterior
Automatic
Front-wheel Drive
used 2024 Toyota Tundra car, priced at $50,991
2024 Toyota Tundra
used
Ice Cap exterior
Automatic
Four-wheel Drive