Shelly Jackowski
Shelly Jackowski at Norm Reeves Toyota Dallas

Shelly Jackowski | Page 58

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
607 Reviews
4.9

607 Reviews

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607 Reviews of Shelly Jackowski

July 02, 2020

Dealership Rating
Employee Rating

Always good service and it’s nice to be driven where I need to go. Shelly keeps me informed of the progress so I know when it will be ready. More

by dzoth
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

Jul 06, 2020

Norm Reeves Toyota Dallas responded

We are so glad you always receive good customer service from our Service Department. Thank you for trusting the care of your vehicle with Cowboy Toyota.

July 01, 2020

Dealership Rating
Employee Rating

My routine maintenance work was completed quickly. I have been a customer of Cowboy Toyota for almost 20 years, and have always received efficient service, answers to my questions, and recommendations More

by snoopy-bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

Jul 05, 2020

Norm Reeves Toyota Dallas responded

We appreciate you being a loyal customer of Cowboy Toyota. We are glad that you always receive fantastic customer service from our Service Department. Thank you for recommending Cowboy Toyota to your friends.

June 27, 2020

Dealership Rating
Employee Rating

Love Cowboy Toyota. Love my service manager Justin. Always first class service. I will follow Justin no matter where he goes. He gives personalized service even when he doesn’t have to, like when he’s More

by Amy A
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

Jun 29, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always receive fantastic customer service from Justin. We appreciate you allowing Cowboy Toyota to take good care of your vehicle.

June 26, 2020

Dealership Rating
Employee Rating

The service was Speedy and efficient. I was only there for texas state inspection of my vehicle but everyone I spoke with was friendly and knowledgeable. More

by cathy.anton
Recommend Dealer
Yes

Other Employees Tagged: BOBBIE ADKINS

Jun 29, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you received friendly and efficient customer service during your visit to the Service Department at Cowboy Toyota. We hope to see you again.

June 24, 2020

Dealership Rating
Employee Rating

Always greeted with friendly and professional customer service...My Expert Service Tech is Shelly J and she has kept my Toyota vehicles in tip top shape for 5+ years with honesty and integrity! More

by libramhayes
Recommend Dealer
Yes
Jun 25, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always receive excellent customer service from Shelly. We appreciate your repeat business and thank you for being a loyal customer of Cowboy Toyota.

June 24, 2020

Dealership Rating
Employee Rating

Awesome service! Recently move to Texas and Cowboy Toyota is going to be my go to dealer for service and eventually purchased a new Toyota. Thanks!!!! More

by Javier
Recommend Dealer
Yes
Jun 25, 2020

Norm Reeves Toyota Dallas responded

Welcome to Texas! We are so glad you found Cowboy Toyota and we look forward to providing you with the best sales and/or service for your vehicle.

June 21, 2020

Dealership Rating
Employee Rating

Excelent service Shelly takes care of my cars. I have absolute confidence that she will suggest only what is necessary to keep my cars in top condition. More

by tomd
Recommend Dealer
Yes
Jun 22, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly always provides excellent customer service. Cowboy Toyota will always take good care of your cars.

June 18, 2020

Dealership Rating
Employee Rating

Service is always good when I go in! A little overkill on the calls and emails for service. I believe I had mentioned that before. Did see any changes with that for this scheduling. More

by DC
Recommend Dealer
Yes
Jun 21, 2020

Norm Reeves Toyota Dallas responded

We are glad you always receive good service from our Service Department. We appreciate you bringing your vehicle to Cowboy Toyota.

June 18, 2020

Dealership Rating
Employee Rating

Great service advice from very professional staff. Always has my best interest at heart. Suggests only the services needed and does not pressure you to get unnecessary service. Saves your pocketbook More

by VASW
Recommend Dealer
Yes

Other Employees Tagged: LEESHA BARNES, Ken Green

Jun 18, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always receive great customer service from our Service Department. We appreciate you bringing your vehicle to Cowboy Toyota for service. See you next time!

June 11, 2020

Dealership Rating
Employee Rating

Shelly Jackowski is the BEST! She is always friendly and helpful. She knows what items need care when I take my car in and what can be safely postponed. More

by donna_burke
Recommend Dealer
Yes
Jun 14, 2020

Norm Reeves Toyota Dallas responded

We are so happy to hear that you always receive the best customer service from Shelly. We appreciate you bringing your vehicle to Cowboy Toyota for service.

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