Shelly Jackowski
Shelly Jackowski at Norm Reeves Toyota Dallas

Shelly Jackowski | Page 59

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
605 Reviews
4.9

605 Reviews

Write a Review

605 Reviews of Shelly Jackowski

June 09, 2020

Dealership Rating
Employee Rating

Shelley is always very professional and friendly. She always greets you with a smile, understands your time is valuable, great to follow up on any issues or questions. Shelley and the service department More

by dj
Recommend Dealer
Yes
Jun 14, 2020

Norm Reeves Toyota Dallas responded

Thank you for your kind words about your car buying and service experiences at Cowboy Toyota. We are glad we meet your expectations in sales and service and look forward to many more visits. We appreciate your recommendation.

June 09, 2020

Dealership Rating
Employee Rating

Car Maintenance I have always received excellent service at this dealership. Shelly Jackowski has always given me professional customer service, and I totally trust h More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2020

Norm Reeves Toyota Dallas responded

We are so happy to hear that you always receive excellent customer service from Shelly. Thank you for allowing the Service Department at Cowboy Toyota to take good care of your car.

June 09, 2020

Dealership Rating
Employee Rating

I have no complaints every visit I have for any service is met with friendly service staff. My expectations are always exceeded .Great Job Always! More

by temor033
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, LEESHA BARNES

Jun 14, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive great customer service from our Service Department. Cowboy Toyota thanks you for choosing us to take care of your vehicle.

June 08, 2020

Dealership Rating
Employee Rating

Excellent!!! Shelley is very professional and has an excellent personality! I have been coming to see her for over a decade, and will continue to do so. More

by tmr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2020

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Shelly and Cowboy Toyota. We look forward to taking good care of your vehicle many more times in the future.

June 05, 2020

Dealership Rating
Employee Rating

Shelly has always been professional and has a great personality. She’s great at her job and is the reason why I continue to come back for all my vehicle maintenance repairs. More

by Cspringer
Recommend Dealer
Yes
Jun 14, 2020

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Shelly and Cowboy Toyota. We will always take good care of your vehicle in our Service Department.

June 05, 2020

Dealership Rating
Employee Rating

Wonderful STAFF throughout DEALERSHIP!!!Every PERSON was Wonderful STAFF throughout DEALERSHIP!!! Every PERSON was very polite & PROFESSIONAL!!! Ten STARS ALWAYS👍🏾✝️😎 EVERY VISIT since purchased Toyot More

by Watts
Recommend Dealer
Yes

Other Employees Tagged: David "DJ" Jones

Jun 14, 2020

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words about your customer service experiences at Cowboy Toyota. We will continue to take good care of your 4Runner and any other vehicles.

June 05, 2020

Dealership Rating
Employee Rating

Cowboy Toyota is excellent mainly because of Shelley Jackowski. Thank you for A++ service. We will continue to be loyal customers always. Thank you a More

by Tricia ault
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

Jun 14, 2020

Norm Reeves Toyota Dallas responded

Cowboy Toyota wants to thank you for being loyal customers. We are glad that you always receive excellent customer service from Shelly.

May 27, 2020

Dealership Rating
Employee Rating

Shelly is the absolute best! She has taken care of seven different Toyota’s of mine for years. I will be a customer for life. More

by Mike
Recommend Dealer
Yes
Jun 06, 2020

Norm Reeves Toyota Dallas responded

We are happy to hear that Shelly always provides the best customer service. Cowboy Toyota appreciates your continued business and wants to be your dealership for all of your sales and service needs.

May 22, 2020

Dealership Rating
Employee Rating

As always Shelly took great care of us. Shelly has been our service advisor since 2007 and 4 different Toyota vehicles. Shelly is the reason we continue to do business with Cowboy Toyota. More

by Papaed
Recommend Dealer
Yes
May 28, 2020

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Cowboy Toyota and know that Shelly will always provide excellent customer service. Thank you for trusting our Service Department with the care of all of your Toyota vehicles.

May 14, 2020

Dealership Rating
Employee Rating

Service department excellent Shelly was very helpful and courteous. Very professional and good quality service given. I would recommend your service department to others. I was More

by joettehanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly provided good quality customer service. Thank you for recommending Cowboy Toyota to your friends.

Dealership Inventory (170 Vehicles)

used 2025 Toyota Tacoma car, priced at $34,517
2025 Toyota Tacoma
used
Black exterior
Automatic
Four-wheel Drive
new 2026 Toyota Prius Plug-In Hybrid car, priced at $38,600
2026 Toyota Prius Plug-In Hybrid
new
Guardian Gray exterior
CVT
Front-wheel Drive
new 2026 Toyota Camry car, priced at $42,197
2026 Toyota Camry
new
Supersonic Red exterior
CVT
Front-wheel Drive
new 2026 Toyota C-HR car, priced at $39,716
2026 Toyota C-HR
new
Overcast exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,881
2026 Toyota Tacoma
new
Heritage Blue exterior
Automatic
Four-wheel Drive
new 2026 Toyota 4Runner car, priced at $57,567
2026 Toyota 4Runner
new
Underground exterior
Automatic
Four-wheel Drive