Since I'm new to the Acura brand, Arthur Brown has been most helpful in my understanding of the proper service for my car. He's always courteous and professional. He is a valuable asset to Acura of Jackson.
"Top Notch Service"
My experience was EXCELLENT, It couldn't have been more perfect, from the shuttle to the final pick-up of my vehicle The service department is the best!! Theo, Arthur and Shemeeka showed a high level of professionalism and superb customer service. Thank you!!
Ms.Patrick always shows professionalism & greets each customer with a smile.She is very informative & makes getting a loaner vehicle a breeze. I've always received a call after service from Ms.Patrick to make sure everything was handled correctly. She is a great example of excellent customer service.
" customer service"
Ms. Patrick was very friendly and made sure all of my needs regarding my service was taken care of. She is a very great person to have on staff.
"Excellent customer service"
My experience with Acura of Jackson and the outstanding staff is always a pleasure. Upon arriving for service Shameeka always greets me with a smile. Typically, I have my car serviced prior to heading to work; Shemeeka always has requested vehicle accommodations readily available to assure the dropping off of my vehicle is expedited quickly. The staff is very friendly and strive hard to make sure each visit meets the satisfaction of the customer. When Shemeeka does her follow-up courtesy calls, she’s professional, and thanks me for my business. Thank you Acura of Jackson for hiring such friendly staff, the choice to drive Acura has never been regretted.
"I love the service that I get at this dealership"
I have NEVER had a bad experience since I owned my Acura. The staff is extremely friendly and knowledgeable, especially Shemeeka. She does an excellent job to make sure that you are accommodated while at the dealership. With such great service, I will find it hard to buy another brand.
Other Employees Tagged:
All I can say is AMAZING!!! Ms. Patrick has been so friendly, professional and her spirit is just AWESOME!! I feel like family when I'm there. My service advisor Mr. Brown is exactly the same way! NorthPark Acura dealership should be so proud to have these two amazing people on their staff!!
"My car will be serviced no where else but here...."
Where do i start? I've been driving Acuras for over 15 years and have been to A Lot of service departments. Acura of Jackson is far and away the best service department I've ever done business with. When I pull in, I'm greeted by name. I know they deal with many people in a given day, so for them to remember me personally means a lot. When i come in they have a rental ready for me, makes it so easy to get in & out. When I'm away they will call and let me know what services my vehicle needs and what will be needed in the future. I'm by no means mechanically inclined, so they do a great job of explaining the benefits of the recommended services. One of the best percs of the service is they wash my car, so when i leave I'm looking good. Thank you Acura of Jackson for making car look & run great!
Other Employees Tagged:
"Service Experience "
Every time I come here for my service, the staff is super friendly and informative. Ms. Patrick is a great service representative and I would recommend the dealership to others due to the experiences I've had with her and Mr. Brown.