Shen Saguisi | Page 10

Repeat Customer We recently completed our third deal with Ken Stuart and Crown Mercedes. Ken has the knowledge and experience to answer all of our questions, and wor We recently completed our third deal with Ken Stuart and Crown Mercedes. Ken has the knowledge and experience to answer all of our questions, and works to find just the right vehicle... no matter how long it takes. After the sale Ken is available to make sure we're getting the most from our vehicle and its features. The people at Crown Mercedes respect our time, and make the finance process as easy as possible. The service department is efficient and accommodating. More

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Excellent service Shen, did an amazing job. He was very helpful and unbelievably knowledgeable. I would never hesitate to recommend him to anyone I know that is looki Shen, did an amazing job. He was very helpful and unbelievably knowledgeable. I would never hesitate to recommend him to anyone I know that is looking for great service. He's the best service agent that I have ever had. Thanks again Shen for your wonderful service Sincerely, Danny Straub More

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Very good experience! Shen Saguisi did an exceptional job of providing with great customer service during my recent visit to your dealership for an "A" service on my Merce Shen Saguisi did an exceptional job of providing with great customer service during my recent visit to your dealership for an "A" service on my Mercedes. He did an excellent job of explaining all the additional services my car should have at the time of the service. More

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Ken Stuart is the absolute BEST!!! This was our 3rd time buying a Mercedes from Ken. He works so hard every single time to get us the very best deal and make our dreams come true! He's This was our 3rd time buying a Mercedes from Ken. He works so hard every single time to get us the very best deal and make our dreams come true! He's personable and even takes the time to make sure our 8 year old is comfortable with snacks while we visit. Ken is starting to feel more like family than a car salesman! We recommend him to everyone we know!! More

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Best Service Ever! I kind of stumbled upon Crown MB because of another dealership of another companies short comings. It was the fantastic service department that really I kind of stumbled upon Crown MB because of another dealership of another companies short comings. It was the fantastic service department that really won my business in the beginning. Thanks to a very kind and caring gentleman by the name of Shen. Shen did everything possible to make sure we had a wonderful experience. When Shen found out my wife would only be willing to drive a MB he sent me to the perfect sales person CJ. Who made the whole buying experience flawless, professional, and most importantly relaxing! CJ explained everything about the car I was buying without ever referring to a manual of any sort. CJ's exuberant personality followed with his attention to detail really capsulates the Crown way of buying. The Crown team members have followed up with me over the past few days, making me feel like a family member not just a dollar sign. Thank you to Wayne in finance, Shen in Service, and CJ in sales! Flawless, perfection gentlemen! I'll be a life long customer. More

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Outstanding Shen is prompt and easy to get a hold of. Love working with him. Provided a loan car for the day. Doesn't seem inpatient when spending time with you. Shen is prompt and easy to get a hold of. Love working with him. Provided a loan car for the day. Doesn't seem inpatient when spending time with you. More

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Routine maintenance Shen Saguisi provided prompt, efficient and professional service for my routine maintenance appointment. Excellent job and hassle free. Would highly r Shen Saguisi provided prompt, efficient and professional service for my routine maintenance appointment. Excellent job and hassle free. Would highly recommend this dealership to my friends. More

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Leasing a Mercedes S63 We stopped by Crown Motors in Dublin, Ohio to order a new S63. Ken Stuart who has had a number of years tenure with the dealership was our sales repr We stopped by Crown Motors in Dublin, Ohio to order a new S63. Ken Stuart who has had a number of years tenure with the dealership was our sales representative. He sat down with us and reviewed what options we wanted on our new vehicle and asked if we might be willing to have a car delivered to us from some other dealership if one would meet our specifications. We agreed with his suggestion and the journey commenced. Almost immediately a car was found at a west coast dealership that matched all our requirements including the color we wanted!!!! Negotiations between the dealerships took place behind the scenes with Ken constantly keeping us apprised of what was happening. Ammazingly enough, we had our new beautiful ruby black Mercedes S63 within a week of our initial meeting with Ken Stuart. Talk about outstanding service! We would highly recommend Crown Motors to anyone looking for excellent customer service. More

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Scheduled maintenance Shen Saguisi took great care of me on this visit. He made sure that the work was done on schedule, that I had a loaner car while the work was done and Shen Saguisi took great care of me on this visit. He made sure that the work was done on schedule, that I had a loaner car while the work was done and that my car was clean and ready to go the same day. More

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GLA & CLA I'd like to thank to Ken for nice & so gentle manner when we were visiting there and finally we got two lease cars from Mercedes Benz. We are enjoying I'd like to thank to Ken for nice & so gentle manner when we were visiting there and finally we got two lease cars from Mercedes Benz. We are enjoying driving. More

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