Shen Saguisi | Page 11

Excellent communication and service Steve Bennetts communication skills were excellent Steve made sure I was able to understand the car before leaving. Ashli McConnell was very helpful Steve Bennetts communication skills were excellent Steve made sure I was able to understand the car before leaving. Ashli McConnell was very helpful and knowledgeable Shen took care of. MY needs in service More

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Crown Mercedes provides excellent service! Ken is excellent to work with and found me exactly what I wanted (GLE350) at a great price! If you stop by Crown definitely ask for Ken. Ken is excellent to work with and found me exactly what I wanted (GLE350) at a great price! If you stop by Crown definitely ask for Ken. More

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Top Notch Service Don Meyncke is an EXCELLENT Sales Consultant! Don was very attentive and answered all of our questions. Don's wealth of product knowledge coupled w Don Meyncke is an EXCELLENT Sales Consultant! Don was very attentive and answered all of our questions. Don's wealth of product knowledge coupled with his friendly and patient personality made our first Mercedes buying experience wonderful! Business Manager, Ashli McConnell, is also an asset to the Crown Eurocars team. Ashli's organizational skills and expertise in her role were quite apparent during our time spent completing the financial paperwork. Ashli was even able to make reviewing paperwork and signing a dozen+ forms pleasant! Don introduced us to Service Manager, Shen Saguisi who was quite pleasant. Shen provided us with his business card and let us know we could call him with any questions we might have in the future regarding the service for the car. We would happily recommend Crown Eurocars, and specifically Don Meyncke to our friends and family! Thanks for providing us with top notch service and we look forward to enjoying our new vehicle! More

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Excellent - Shengqian Saguisi Shengqian Saguisi Is an excellent service advisor. I've had Shen 99% of the time that I've had my car serviced! I can always count on him to answer a Shengqian Saguisi Is an excellent service advisor. I've had Shen 99% of the time that I've had my car serviced! I can always count on him to answer any questions I may have when they are done with my car. He keeps me informed on what's going on regurly. Highly recommended! Thanks Shen! Mr. Walker More

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Customer oriented Melissa Greenberg and team presented very professional and concerned with what my needs were in a vehicle, went above and beyond my expectations based Melissa Greenberg and team presented very professional and concerned with what my needs were in a vehicle, went above and beyond my expectations based on past car purchases/dealerships. More

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Crown service review Received high level service today with crown Mercedes. CJ Sexton sold me my car for another dealership and has now moved back to crown. He went above Received high level service today with crown Mercedes. CJ Sexton sold me my car for another dealership and has now moved back to crown. He went above and beyond to get my car serviced at crown today after a poor experience at another dealership. CJ always treats me like family even though we've only met a handful of times. If this is what you're looking for from a salesman, then contact CJ when you're searching for a car. He will take care of you and treat you right. Also pleased with service manager Shen. He worked my car in and got needed service done when he was under no obligation to do so. Well done guys. More

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Excellent professional service! Shen has assisted us many times in the service department, as we have been customers for some time now. He is a stellar individual and treats customer Shen has assisted us many times in the service department, as we have been customers for some time now. He is a stellar individual and treats customers with priority- as do all the employees in the Mercedes dealership. I have told my husband that the service alone from this dealership is enough for me to keep leasing/purchasing from Crown Mercedes. More

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Easy Service I had a side mirror get hit. I called my advisor Shen Saguisi and he told me to come right over. He had a parts guy waiting, and I was out with the pa I had a side mirror get hit. I called my advisor Shen Saguisi and he told me to come right over. He had a parts guy waiting, and I was out with the part ordered in 5 minutes. I returned a week later at a pre-arranged time. The car was done on time as promised. More

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Great customer service After a recent B service I noted my car was returned with dirty smudge marks in the interior. the service rep, Shen Saguisi, took immediate action t After a recent B service I noted my car was returned with dirty smudge marks in the interior. the service rep, Shen Saguisi, took immediate action to help correct the problem. His quick response and excellent remedy to include interior detailing and a loaner car was greatly appreciated. HIs actions and attention to customer satisfaction was first-rate. It is that kind of professional service that keeps customers coming back to Shen and to Crown Eurocars. More

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Professional and friendly service The service was excellent, very professional, and efficient. We were given a loaner car while our vehicle was being serviced and the entire process wa The service was excellent, very professional, and efficient. We were given a loaner car while our vehicle was being serviced and the entire process was very simple. More

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