Sherry Montano

The communication between the scheduler, parts department and service center could be improved. During scheduling I informed them we would be waiting on the vehicle to be worked on and I had requested warra and service center could be improved. During scheduling I informed them we would be waiting on the vehicle to be worked on and I had requested warranty parts from the parts department. The day of service we arrived at the appointment time but the warranty parts requested in December and again during scheduling in March were not available. It was also not communicated that we would be waiting on-site for the services to be preformed. More

by DreaG78 Verified Customer Verified Customer

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They always take care of me. I feel they always go up and beyond when I leave my SUV in. I feel they always go up and beyond when I leave my SUV in. More

by mydogismybff05 Verified Customer Verified Customer

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Walser had great personal service - couldn’t ask for a more friendly experience getting your car serviced - Shawn was great and had great communication - felt like I was in the shop while the mechanic was more friendly experience getting your car serviced - Shawn was great and had great communication - felt like I was in the shop while the mechanic was working More

by john.tomblin Verified Customer Verified Customer

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