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Shianne Gardner

Overview Reviews (37) Inventory (158)

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Shianne Gardner

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.9

37 Reviews

Overview Reviews (37) Inventory (158)

4.9

37 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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37 Reviews of Shianne Gardner

January 17, 2026

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Employee Rating

Jessica was so very helpful friendly and knowledgeable. Josh was the best financial manager I have ever had. He knew just what I needed and help me through the process with Jessica’s help. I’m sure I will Josh was the best financial manager I have ever had. He knew just what I needed and help me through the process with Jessica’s help. I’m sure I will deal with them in Three years. More

by Bella

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cassie Moody, Joshua Sutton, Jessica Gauthier

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January 09, 2026

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Employee Rating

Great Very hidden experience. Team was very knowledgeable and environment was great to be in. Team was very knowledgeable and environment was great to be in. More

by andrenewton35

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shianne Gardner

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Jan 14, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you for your feedback. We’re glad to hear you had a great experience with our service department and that our team was knowledgeable and the environment was comfortable. We truly appreciate you choosing us.

December 23, 2025

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Employee Rating

Patricia was amazing! She scheduled an pickup and delivery for my daughters car. Excellent service and communication! She scheduled an pickup and delivery for my daughters car. Excellent service and communication! More

by GmcLady50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patricia Fowler

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Dec 29, 2025 -

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear Patricia took such great care of you and your daughter. Coordinating pickup and delivery with clear communication is a big part of making service easy, and it’s great to know that stood out. We truly appreciate you trusting us with her vehicle.

December 12, 2025

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Employee Rating

Professional and courteous The experience was professional, comfortable, and courteous as always. Thank you to the service technician who worked on the vehicle. professional, comfortable, and courteous as always. Thank you to the service technician who worked on the vehicle. More

by pdarrington45

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shianne Gardner

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Dec 15, 2025 -

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear your experience was professional, comfortable, and courteous as always. Our service technicians take pride in their work, and it means a lot to know that showed during your visit. Thank you for trusting us with your vehicle.

December 05, 2025

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Employee Rating

It was a very good experience with WM ! I will be back for my vehicle to be serviced again! Thank you! I will be back for my vehicle to be serviced again! Thank you! More

by Tommielew

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 07, 2025 -

Walt Massey Chevrolet Hattiesburg responded

Great to hear you had a very good experience and plan to return for your next service. We appreciate you choosing us and look forward to taking care of your vehicle again next time.

December 03, 2025

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Employee Rating

Shianne provided Fast and friendly service. They always take care of me and my vehicle. They always take care of me and my vehicle. More

by billy_moody52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 07, 2025 -

Walt Massey Chevrolet Hattiesburg responded

Great to hear Shianne provided fast and friendly service and that the team consistently takes care of you and your vehicle. We appreciate you sharing your experience and look forward to seeing you again.

December 02, 2025

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Employee Rating

I brought my company truck to get the transmission oil changed in it. It took a little bit longer than it should have because you guys were out of the transmission fluid, but that had nothing to do with t changed in it. It took a little bit longer than it should have because you guys were out of the transmission fluid, but that had nothing to do with the service department. It was good. More

by John.hughes0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shianne Gardner

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Dec 03, 2025 -

Walt Massey Chevrolet Hattiesburg responded

Glad to hear the service itself went well, even with the delay on the transmission fluid. We appreciate your patience and understanding — and we’re thankful you chose to bring your company truck to us.

November 24, 2025

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Employee Rating

Excellent Service! 2024 Chevy 3500 needed- Brakes, Oil Change, Fuel Filter Change and the Tires Rotated. Called at 9:00, in by 9:30, out by 3:00, same day! 2024 Chevy 3500 needed- Brakes, Oil Change, Fuel Filter Change and the Tires Rotated. Called at 9:00, in by 9:30, out by 3:00, same day! More

by Tommy4kd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patricia Fowler, Gifford Clary, Joshua Sutton, Elijah Quinn, James Foley , Parts- Louis

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Nov 25, 2025 -

Walt Massey Chevrolet Hattiesburg responded

Glad to hear everything was handled so efficiently. Same-day turnaround on that amount of work is something the team will be proud of. We appreciate you trusting us with your 3500 and look forward to helping again whenever you need us.

November 17, 2025

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Employee Rating

All the people here are so nice and are very helpful. I will always use them for all of my car needs . I will always use them for all of my car needs . More

by sarahester1206

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2025 -

Walt Massey Chevrolet Hattiesburg responded

Great to hear the team has been so helpful. The consistency you described means a lot, and we appreciate you trusting us with all your vehicle needs. Looking forward to seeing you next time.

November 14, 2025

Dealership Rating

Employee Rating

Shianne is very thoughtful, kind and considerate of customers. She knows her job and takes great care of customers. customers. She knows her job and takes great care of customers. More

by LGHILL1974

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patricia Fowler, James Foley

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Nov 17, 2025 -

Walt Massey Chevrolet Hattiesburg responded

Great to hear Shianne made such a strong impression. Her thoughtfulness and care really shine through, and she takes pride in knowing her job and looking out for customers. Thanks for sharing your experience!

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